“I had a really great experience here tonight. The food was fresh, hot, and made exactly the way I ordered it. Everything tasted really good, and you could tell care was put into making the order correctly. The staff was friendly, patient, and worked quickly even while staying professional. The restaurant itself also felt clean and welcoming, which made the experience even better. Overall, this was one of the best Taco Bell visits I’ve had in a while, and I’ll definitely be coming back again.“
“The drive through employees are always so kind and sweet to my children and I! We go out of our way to come to this Taco Bell just for them. I hate the AI operator at the order box. When you have employees as great as they are, I’d much rather them take my order over some environment damaging robot trash.“
“Updated review: The cantina chicken menu is great, but the customer service here needs work. I placed an order on the app and walked on over as always. I come to the place and there's a sign saying the lobby was closed for repairs. Nothing on the app said the lobby was closed, or else I wouldn't have ordered. I knock on the door, two employees notice me and proceed to ignore me. I knock louder three more times and loudly tell them that I'm picking up my order which is sitting on the counter. Still got ignored. Went right to drive thru window (risking injury) and finally got to talk to one of the employees who gave me my order. Even though they employees were not friendly, I nicely thanked them, but I got a blank stare in return. Considering going to 21st St or the one near the Navy base next time.“
“Actually a good Taco Bell, in my personal opinion the best downtown Norfolk Taco Bell. The other one on Hampton is second place, Monticello last. They haven’t messed up my order ever and they fill the food pretty well which is really my only bar for a Taco Bell so 5 stars“
“My husband and I have ate food from this Taco Bell location in Norfolk Virginia multiple times with the most recent trip being today (Tuesday evening July 23rd) I had the taco bell new steak cheesy street chalupas which were actually very tasty (I had 3) and some delectable cinnabons that I shared with my husband (I admit that I consumed 6 and left the other 6 for him). One of the items that my husband purchased and ate was the grilled cheese beef burrito. I am happy to say that my husband treated me to this meal and truth be told I would probably eat at this Norfolk Virginia Taco Bell location much more often if I didnt have to watch my weight.“
“I have eaten at this combo KFC & Taco Bell several times now. The food can be hit or miss. They do have some good chicken taco options, which the chicken seems to be better that the average Taco Bell chicken. However, you canNOT use the Taco Bell app at all. Only the KFC is recognized at this location. You canNOT earn points for Taco Bell orders at this location. I recommend going inside to get your order. Drive through can result in mixed up order.“
“We got dinner last night, 12/30 from both KFC and Taco Bell and although it was crazy busy and the employees were taking verbal abuse from some a-hole customer, the manager (a nice woman) was making sure everyone was being taken care of and was doing her best to keep things flowing smoothly. Unlike many fast food establishments nowadays where employees don’t care about what they are doing, this manager really stood out as someone who did care. She was making sure the employees were on task while making sure customers were taken care of. You can’t hope for anything better than that and i hope she is noticed and appreciated for the value she brings to your establishment.“
“Who ever was on the line making the orders for drive through on 14 June at 6:52, THANK YOU. Those were some of the best tacos that have come out of there in a long time. They were full with every ingredient. The service was quick. Thank you to the crew for that great experience. Please train your peers to do the same type of service.“