Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken Wings
Hours:
531 Oyster Point Rd, Newport News
(757) 969-1110
About Zaxby's
Customers' Favorites
Zaxby's Reviews
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Worse Zaxby's i've ever had. Staff is rude and disrespectul. The food was cold and nasty.
This Zaxbys always gets my order right and I’m in and out in 10 minutes tops. They’re always polite too. Highly recommend this location 👌🏻🙏🏻❤️
Came in to Zaxby’s for my lunch hour. Placed my order over 25 minutes ago and I’m still waiting for them to call my number. Did I mention that I have an hour for lunch. And while I’m standing at the counter waiting for my food a construction worker walked in with a half eaten salad and lays it on the counter. It seems that his salad had an ink pen buried in it… To make matters worse the people working the front counter as well as the cook all laughed about it.
#HorribleCustomerService
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
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Zaxbys Chicken Fingers & Buffalo Wings is a fast food restaurant. The food is not bad, good, delicious, fresh, and always hot, with quality on par for the chain. Salads are good and entrees are good. The restaurant can be clean. Staff are very friendly, generally fine, and sometimes go above and beyond, with one instance of them finding a customer in the parking lot to deliver an order. The ordering process is usually pretty fast.
However, it is fast food with menu prices that are high, causing sticker shock, and there is an up charge for extra sauces. The drive thru service varies by location; sometimes communication isn't good, so it is advised to speak clearly and verify the order. One customer does not really get the toast with the orders. A drink machine could have used a cleaning. The experience is generally satisfactory and great for some, but due to prices, it will not be a regular stop for others.