Chili's Grill & Bar
$ • Tex-Mex, Bars, American
Hours:
9226 Mall Drive Building CD-14, Norfolk
(757) 440-6900
Customers' Favorites
Chili's Reviews
I always come here and usually it’s a hit or miss but this place has been really lacking in service skills. I have been a waitress for a long time now but it was just ridiculous. A friend of mine got their order wrong and so did mine. I was failed to be let known they didn’t have certain ingredients and paid for a salmon with asparagus which I absolutely did not want. I wasn’t asked if this was okay or if I wanted a substitute. My waitress was kind but never checked up on...read full review
I recall my first time going to this location. It had a sadness about it, and it showed through the food through the staff and through the atmosphere. Almost a year later, this location has completely turned itself around. The staff was entirely inviting, from the host to the servers to even the management. The food also blew me away. And my hometown chili is something of a hotspot, something that people often go to enjoy or celebrate. And this chilis reminded me of that at my...read full review
Ratings
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 9PM |
Kayla was amazing, normally me and my work friends frequent for lunch but instead today I ordered car side pick-up and upon check in my order was not ready. After some time I called to see if I was forgotten about and Kayla said she would quickly check on the status and get it right out. Shortly after she emerged with a hot meal and cold drink and a smile to go along with it. By my mistake I thought something small was missing from the order and she quickly got a replacement with...read full review