Cold Stone Creamery
$$ • Ice Cream, Custom Cakes
Hours:
520 W 21st St Ste C, Norfolk
(757) 747-2000
Cold Stone Creamery Reviews
I ordered two founders favorite, instead I got vanilla ice cream with sprinkles and brownie and no pecans. I gave the two stars because I literally hate sprinkles, this is the second time I’ve purchased a bowl and had sprinkles in my ice cream. I didn’t ask for sprinkles just what I ordered which was founders favorite. The staff also needs a customer service class, they all just stare at you when you walk in.
Went for desert after dinner with my wife and the employee attitude was as if she didn’t wanna be there. The ice cream wasn’t mixed well either so I won’t be back for a while unless it’s in the afternoon on another shift.
Ratings
Hours
| Monday | 12 - 9PM |
| Tuesday | 12 - 9PM |
| Wednesday | 12 - 9PM |
| Thursday | 12 - 9PM |
| Friday | 12 - 10PM |
| Saturday | 12 - 10PM |
| Sunday | 12 - 10PM |
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My husband ordered the coffee lover and I ordered the strawberry cheesecake ice cream. The person who made our orders never even gave my husband a cone like he asked for, instead just threw it into a bowl, then right after making his ice cream, she made mine right on top of the remaining bits of my husband's. There was peanut sauce, pecans, and chocolate chips in my strawberry cheesecake ice cream. Thankfully I am not allergic to any of those ingredients, but I was, they could...read full review