Starbucks Coffee Company
$ • Coffee Shops
Hours:
2200 Norview Ave, Norfolk
(757) 858-9601
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Hours
| Monday | 3:45AM - 7:30PM |
| Tuesday | 3:45AM - 7:30PM |
| Wednesday | 3:45AM - 7:30PM |
| Thursday | 3:45AM - 7:30PM |
| Friday | 3:45AM - 7:30PM |
| Saturday | 3:45AM - 7:30PM |
| Sunday | 3:45AM - 7:30PM |
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Starbucks Coffee Company in the airport offers a mix of positive and less satisfying experiences. Customers appreciate the convenience of early morning hours and the availability of food options, especially through mobile ordering. Several reviews highlight friendly and nice staff members, with baristas and order takers being described as kind, helpful, and able to lift spirits during stressful mornings. One customer noted the staff's kindness made their day, and another appreciated a staff member's help in choosing a drink, which made their experience more enjoyable.
However, service quality varies. Some visitors experienced slow or absent service, with staff chatting instead of attending to customers, leading to disappointment and even leaving without merchandise. There was a specific instance of a rude and dismissive staff member who was not pleasant when handling food orders, which contributed to a poor experience. Wait times for food sometimes exceeded expectations, and delays were noted, especially when orders were backed up or staff were not attentive.
Overall, the Starbucks in the airport is appreciated for its friendly staff, convenient hours, and good product options, but inconsistent service and occasional delays have impacted customer satisfaction. Despite these issues, many plan to return due to frequent travel through the airport location.