Chick-fil-A

Name: Chick-fil-A
Address: 1601 Willow Lawn Dr, Richmond, Virginia, 23230, US
Telephone: (804) 282-9674
Price range: $
Rating: 3.2

$ • Fast Food, Chicken Shop, Salad

Hours:
1601 Willow Lawn Dr, Richmond
(804) 282-9674

Menu Order Online

About Chick-fil-A

Chick-fil-A is a fast food chain that provides exceptional service and fresh food. The staff is courteous, attentive, and goes above and beyond to ensure a pleasant dining experience. Guests have noted that staff members greet regular customers by name, which adds a personal touch. From the moment a customer arrives, staff members greet them with hand wipes and mints, and promptly take their order. The food is made to order and presented with care. Even with a high volume of customers, the service remains prestigious and efficient. Although some diners have experienced a slight delay, management is proactive in addressing concerns, as one manager offered a coupon for a free dessert after a brief wait. The wheelchair accessibility is also a plus, making it easy for those with mobility issues to navigate the restaurant. However, the layout can feel cramped, especially with takeout customers waiting near tables. The chicken sandwich and waffle fries remain popular and are often described as worth the trip. Overall, Chick-fil-A is an excellent choice for a quick and satisfying meal.