Dunkin'

4869 Nine Mile Rd, Richmond
(804) 236-0279

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Recent Reviews

The service was slow, only enough staff for the drive through. The service was friendly, polite and professional. Restaurant was clean and nice. Coffee was good. Donuts didn't taste as fresh as I would have expected.
Had a good conversation with the manager Whitney I believe was her name, and she assured me that issues in the past are being dealt with. Very hard to come by people like that these days. 10/10
I was frequenting this drive thru, but I'm about to give up on this location. I am not sure if they are just understaffed, but this store can't seem to get it together. I am always waiting at least 15 minutes in this drive thru, with about 4-5 cars in line. The people taking orders seem to not be able to handle doing this and taking payment at the same time. I constantly have to repeat myself, as it seems they have no idea what's on their menu. Maybe this is...

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