Shake Shack Willow Place
$ • Burgers, Juice Bars & Smoothies
Hours:
5400 W Broad St, Richmond
(804) 404-7459
About Shake Shack
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Shake Shack Reviews
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Just stopped by from out of town for a drive thru order and I can honestly say we’ve never had a more friendly or pleasant person take our order ❤️
We ordered some chicken bites and smoke burgers. Both were very good.
Keep up the good work!
I ate there today for the first time. when my 10-piece chicken nuggets came out there were only seven and they were tiny little pieces, absolutely pitiful! I asked the worker that brought it to my table, is this really the 10-piece? she took it and brought me back a legit 10 piece and I had to go retrieve my sauce that they never gave me. Considering the food they tried to serve me, the price, and the lack of customer service, I won't be returning.
Menu
Hours
| Monday | 10:30AM - 10:30PM |
| Tuesday | 10:30AM - 10:30PM |
| Wednesday | 10:30AM - 10:30PM |
| Thursday | 10:30AM - 10:30PM |
| Friday | 10:30AM - 10:30PM |
| Saturday | 10:30AM - 10:30PM |
| Sunday | 10:30AM - 10:30PM |
People in Richmond Also Viewed
Shake Shack Willow Place is a popular hamburger, fries, and shake shop in the Richmond area. They serve well-cooked, crispy burgers and thick, creamy shakes. Customers have praised the delicious burgers, including options like the Black Truffle Burger and smoke burgers, which are juicy and made with fresh ingredients. While the fries are not the highlight, they offer a nostalgic crinkle-cut potato option that is crispy. Guests can also enjoy chicken bites and are encouraged to ask for the signature sauce with their fries. Although some customers find the prices a bit high for fast food, they feel the taste and quality justify the cost. The restaurant is committed to improving, addressing issues with condiments, watered-down drinks, and fryer maintenance. With easy parking and a drive-thru option, guests can order at kiosks inside and find plenty of clean tables to enjoy their meals in a friendly atmosphere.