$ • Fast Food, Burgers

5520 W Broad St, Richmond
(804) 282-7514


Take-Out/Delivery Options


Reviews for McDonald's

This is a brand new location it was just renovated but same horrible service. They never have shakes, the people taking orders have the order incorrect or are listening to ear buds and not paying attention to the order. Then the orders are not complete when you get to the second window.Very disappointed in this new location but I guess this is a sign that I should stop going to Mcdonalds all together.

Don't be fooled by the new building, the food still sucks. Fries are always grease soaked and soggy. Burgers are burnt and dry. I'm not very picky and usually don't complain about food but even for a McDonald's the food is bad. And i'm not comparing their food to other restaurants, just to other McDonald's. If you really want McDonald's you're better off driving a few minutes down the road to the other location by the Aldi.

Theres a pothole in front of the Order Here stand, it has been there for over 6 months now I'm sure. They are constantly understaffed so you can really tell they are stressed. The food is normally fine and I always get what I need from them on my lunch breaks, but it isn't exactly an ideal location.

More Reviews(108)


Monday 6AM - 11PM
Tuesday 6AM - 11PM
Wednesday 6AM - 11PM
Thursday 6AM - 11PM
Friday 6AM - 11PM
Saturday 6AM - 11PM
Sunday 6AM - 11PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.