Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 2309 W Broad St, Richmond, Virginia, 23220, US
Telephone: (804) 964-0930
Price range: $
Rating: 3.8

$ • Coffee Shops

Hours:
2309 W Broad St, Richmond
(804) 964-0930

About Starbucks

Starbucks Coffee Company offers a generally positive experience for customers. Many appreciate the friendly staff, with one employee being highlighted for remembering customers and providing a cheerful attitude that can brighten the day. The store has a pleasant and accessible environment, featuring ample parking, a sheltered outdoor space with a view of West Broad Street, and enough interior space to spread out comfortably. It is also accessible for those in wheelchairs, although automatic doors are not present. The drive-thru is usually manageable and quick, making it easy to pick up drinks, though it can get busy, especially during peak hours, with lines sometimes extending onto Broad Street. Customers have enjoyed their drinks, such as the excellent hazelnut shaken espresso and the drinks ready on time, though a few found the pistachio flavoring or Carmel taste lacking or not as expected. Food quality is consistently decent, but not a main focus. Some customers experienced food or drink not being hot or not tasting as they hoped, but overall, many are satisfied and would return. The store's traffic flow design can be confusing at times, and busy periods may cause inconvenience for drivers, especially those parking in handicap spots. Despite minor issues, the store remains a favorite for many regular visitors.