$ • Take Out, Fast Food, Sandwich Shops

2801 W Broad St, Richmond
(804) 353-2323


Take-Out/Delivery Options


Reviews for Subway

There is a giant sign outside that says "We are open," and another sign on the door that reminds people to wear a mask. I walked in and the guy snapped at me "We are closed, sir." There is no indication anywhere that they are closed and we were well within business hours. I'll drive out of my to avoid this location in the future. I prefer businesses that honor their posted hours and actually want my business.

I decided to try Subway today. This Subway is about a mile from my home. I walk inside and what do I see? I see one customer going down the line telling the three employees what she wanted on her sandwich. They are all about 2-3 feet apart. The customer was not wearing a mask and the three employees were not wearing masks either. The place looked dirty so I turned around and walked out. I get in the car and think, this covid19 crap is not close to being over. No sign full review
Very poor service. Placed an order wrong and tried to call a total of five times to fix it and never got an answer. Walked in the store and wasn’t greeted, rude staff member slung bag on counter and when we said thank you he goes “yep” and turns his back. Get home, sandwiches weren’t made even close to correctly, (neither toasted, very little veggies when I ordered extra, one was without cheese). Will not order again not even worth that it was buy one get one. Disappointed.

More Reviews(61)


Monday 9AM - 11PM
Tuesday 9AM - 11PM
Wednesday 9AM - 11PM
Thursday 9AM - 11PM
Friday 9AM - 11PM
Saturday 9AM - 11PM
Sunday 10AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.