Jersey Mike's Subs in Roanoke

“Had a small issue with my order this afternoon. The shift lead that took my call at this location was awesome in how she addressed my issue. Take ownership of legit issues, make a plan to address it, the rest is on the customer to understand small things happen and I absolutely understand. But it was the pleasant attitude and addressing the issue with a smile that stood out to me, you just do not find customer service like that anymore! Great job!“

“Service with a smile, consistently yummy food and a clean environment! And while asking me for my order the polite and efficient young sandwich maker was changing her gloves! Without being asked! Maybe the understand cross contamination and food allergies! Jersey Mike's for the win!“

“I saw the other reviews and some of them were not the greatest but when Marcus is working everything is great! He is attentive and my sub is always made to perfection (Turkey with provolone Mike’s way add pickle and mayo). His service is fantastic. If I look in the door and Marcus is not there, I don't go in. He really needs a raise and to run the place. That is how good he is.“

“I work up the street and eat here 3-5 times a week with coworkers as we all love it. The food is always delicious and the ingredients are always fresh. The associates are always very kind to us and in a good mood. Even when there aren't customers they're constanly cleaning keeping the store looking good. My go to is the turkey club on rosemary parm or the Philly on rosemary parm. I definitely recommend eating at this location. Great food and service!“