Starbucks

1499 West Main Street, Spartan Dr, Salem
(540) 389-3692

Recent Reviews

Cameron Preast

Just got a drink there and the girl who took my order was the nicest human being in food service and actually talked to me while we waited for my drink. Give that girl a raise! And the drink as good as usual.

Atmosphere: 5

Food: 5

Service: 5

Vicky Hurley

Couple weeks ago got a blueberry Sconce it was so dry and hard I couldn’t eat it. I know they are not suppose to be soft but this was horrible.

Tilly Lo

20240324 The young man at the register was very polite, attentive and thoughtful. I ordered ice tea and got a bottle of Evolutuion Super Fruit Greens. I left the Evolution in the corner of the counter to go use the restroom. When he saw me coming back, he placed the bottle closer for me to pick up. The iced green tea tasted as expected.

Atmosphere: 5

Service: 5

Barry Moore

Truly awful cup of coffee there that was nearly water. Got a refund. Went across the street to Dunkin Donuts and got a cup of their coffee (which was excellent).

Atmosphere: 3

Food: 1

Service: 3

Catherine Seibert

We did a quick drive through while traveling from NC to MD and afterwards we were upset we didn't tip the team more (yes even on a drive through order). Genuinely one of the most wonderful customer service experience we have had in a fast paced interaction. The whole team seems great but the worker with rainbow hair (I wanna say name was Katie? Sorry if wrong lol) was especially helpful with specific follow up questions for custom drink orders that ensured we got exactly what we wanted. After traveling with a yippy puppy for three hours this type of human interaction was incredibly uplifting. The team nailed our order as well. We'll definitely be making the trip down that way again and will be sure to stop by this specific Starbucks.

Food: 5

Service: 5

Recommended dishes: Croissant, Crispy Grilled Cheese

Brandy Orange

They were slammed and only had three employees working but managed to keep the line moving and had great attitudes the whole time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carmel Ribbon Crunch

Vickie Wilson

Just coffee $

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brew

Debra Johnson

I liked this star bucks.The staff are great.The prices are average...

Atmosphere: 4

Food: 1

Service: 4

Ryan J.

I ordered pick up online and specifically put LIGHT ice... why is it almost filled with ice to the brim of the cup it's. It's almost they do it on purpose. So irritating... I got maybe 5 sips.

Darlene Smith

Extremely slow, expect to wait in drive thru for over 30 mins with a order already placed

A

They don't have spinich egg white wraps anymore. Bummer.

Atmosphere: 3

Food: 3

Service: 3

Regina Garlick

I enjoy Starbucks every morning. I love their coffee but overall the people that work the morning shift are amazing. Every morning they are beautiful lively people!! Laura and Aleaha make my morning. Thanks guys all of you are the best ??

Atmosphere: 5

Food: 4

Service: 5

Dawn Pugh-Lane

It would be nice if you could talk about a drink suggestion & not get ignored. Or answer your questions instead paying not attention.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Carmel Ribbon Crunch, Crispy Grilled Cheese, Ham

Rachelle Bodigon

The majority of the baristas are pleasant and kind. The drinks are incredibly inconsistent though.

Google user

We were traveling to Charlottesville yesterday from Big Stone Gap, VA (we were about 4½ hrs away from home in Salem) \\u0026 my GPS took us to this particular Starbucks. I don't know the Barista's name that took our order at the drive-thru, but she was super nice \\u0026 made it a great experience, especially with it being 6:30ish in the morning. We'd been on the road since 2am \\u0026 it's nice to encounter nice people. My sister loved her drink (I don't drink coffees or anything, so I'm not sure what it was, lol). We will definitely be back next trip!

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