“The food is good however the Caribbean Jerk wrap is spicy. Not normal spicy like eyes watering i might throw up spicy. However I champed it out and afterwards my sinuses, eyes and throat feel amazing super clean and fresh so im giving it a 5 star review because the endorphins from eating this wrap have me feeling better then the adrenaline rush from running and surviving 17 hungry hyenas and 32 lions. Will experience this again“
“Brilynn was very sweet, has integrity and puts effort in what she does amazing employee that deserves a raise there’s not too many Employees that you see smiling on the Night Shift definitely maintains the good energy from the morning shift. Keep her for sure!“
“I absolutely love this location! I was helped by Ania at the register and she was so unbelievably kind, patient and thorough. She was courteous and considerate with every person that walked through the door, which at one point I saw an entire teenage sports team walk in while our order was being made!
The team didn't even bat an eye or show an ounce of stress from being busy. Bree was incredible with her multitasking, speed and efficiency all while teaming up with Isaiah for the perfect handoff and final interaction. Love love LOVED my experience here! You folks are absolutely incredible and I look forward to coming back! Thank you so very much!!!
This last visit we ordered Blimey Limey and Mocha Madness and we had zero regrets. I also adore Sunrise Sunset and its usually my main go-to smoothie, but I was feeling a bit rebellious today and craving that chocolate! What can I say? I enjoy living dangerously.
I HIGHLY recommend trying one of them!!!
#thedreamteam“
“Been going to tropical smoothie for years, this was one of the best experiences I’ve had.. customer service was top tier & everything was delicious. Had my go to - chicken Caesar wrap and health nut smoothie. Thanks for the great service.“
“THE best customer service hands down!
My husband ordered from this location via door dash, but unfortunately the doordasher forgot our smoothies. My husband called TS, and Mary offered to have one of her employees to deliver to us without hesitation! Super cool and I want to give a huge thanks to both Mary and her employee!
Also, I've worked next to this location for about a year and we always order at THIS TS specifically, even though it's farther than the other location, because they make their food and smoothies better than any location we've been to.“
“UPDATING my review.
Still love Tropical Smoothie—but disappointed in the sneaky cup change this week.
We’ve been loyal customers at this location for a long time and usually love everything about it—friendly staff, great smoothies, consistent quality. But lately, we noticed something really disappointing: the cups have changed. They're noticeably shorter (about an inch), and the new design has a deep dip at the bottom that gives the illusion of the same size, but it's clearly holding less smoothie. Ill add photos for reference.
We get the same drinks every time, 3x a week faithfully, so the difference is obvious. It feels like a sneaky way to cut corners without telling customers, and that’s honestly frustrating. We’d rather pay a little more than feel like we’re being shorted. It’s misleading, and it feels like a quiet attempt to cut product while hoping customers wouldn’t notice.
We still love Tropical Smoothie and hope this was just a temporary supply issue or something they’ll reconsider—but please don’t underestimate your regulars. We notice.“
“i've been coming to this tropical smoothie for like 3 years and it's always super clean and consistent. i came in the other day and the girl at the counter was so sweet and patient while i figured out what i wanted, and they literally had my smoothie out in 2 minutes. easily the best location around here.“
“This location (Virginia Beach Blvd near Town Center) of Tropical Smoothie changed my mind….this was the best tasting smoothies and food I’ve ever had from Tropical Smoothie. Thank you all so much for such a great experience!!!“
“Everything was great. But this “the machine’s going to ask you something” request for a tip is getting a little irritating in these days. I’m always happy to give a tip when extra services is done, but this expectation of tipping in a shop where the customer walks to the counter, orders their food, is “guilted” into a tip, then picks up the food themselves, and busses the table is irritating.“
“I would just like to start out and say how amazing Amber,adriana, and justin are! They gave a comforting atmosphere and made lots of jokes. They’re very professional and answered all my questions to the best of their abilities. Usually I go to haygood but the manager sucks and the smoothies are watery and the service isn’t great. This tropical smoothie deserves a ten star and the workers deserve a raise.“
“TSC used to be my go to lunch spot years ago but stopped going because no matter which one I went to the smoothies were watered down and not good. My favorite Chipotle flatbread wasn't as good either so gave it break for a few years until this past week. Haygood location was perfect! Fast service, delicious fresh smoothie and fully packed flatbread! Definitely worth the money and will come back to this location now. Thank you!!“
“Absolutely great smoothie place
It was an awful smell in here today but I don’t think it smell like this every time……. Smoothie was so good though…… I also had a wrap that was really good as well……. Other than the smell very well managed store…… I suggest this smoothie place to everyone ☺“