Starbucks Coffee Company
$ • Coffee Shops
Hours:
JW Crossing, 5541 Richmond Rd, Williamsburg
(757) 259-4607
About Starbucks
Customers' Favorites
Starbucks Reviews
The workers are the BEST!!
Friendly and kind!!
This location is my least favorite in town. I typically use mobile order, so what I want is all written out. So it confounds me that what I receive is often incorrect. I try not to get my drink fixed because it’s so wasteful if they throw out the original. But besides my drink order being off it is also common that part of my order is almost forgotten. It’s hardly ever busy when I go in and yet they don’t usually notice that I placed an order for a baked good as well as...read full review
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks Coffee Company located off Richmond Rd outside the Williamsburg Premium Outlets offers a small shop with limited seating inside and exterior seating. The entrance is funky to access and the parking layout is odd, but the shop looks updated and presented nicely. Service at the counter can be slow and unfriendly, yet the order of a small black coffee and a bacon Gouda breakfast sandwich was quick and tasty, redeeming the visit. Early morning, staff drew hearts and smiling faces on drinks for a birthday, making the day happier. A barista was praised for exceeding expectations and for handling customer care and leading a team. Another employee provided specialized customer service, recommending options and tailoring a drink to fit preferences, earning five stars. Cappuccinos were spot on and service was excellent; staff were friendly and welcoming. The establishment is clean and comfortable, offering a great experience. Recent visits show most of the team is kind, polite, and professional, though one barista can be loud, noisy, and rude, making visits less pleasant. In contrast, another barista is sweet, helpful, polite, and genuinely pleasant.