“A more perfect place doesn't exist! Great food, service, and fanatic drinks! And local! Make sure to come Wednesday for reduced price wings and whiskey!Dietary restrictions: Easy to get something that works! Gf dairy or vegan!Kid-friendliness: Great place for kids“
“Burgerville has great food. However, it is most definitely overpriced and overrated. For a smaller price and the same (or better) quality, go to Red Robin or any sit-down restaurant. You'll pay a lot less. Note to customers: the price on the menu is not a meal. Expect to pay about $20 or more for one person for an average-sized meal.“
“The team at this Red Robin are amazing. In a time when customer service is often overlooked this team makes it clear that it is their number one priority. I tried to place an online order tonight but was unable to complete it because I had bonus bucks to use. So I drove to the restaurant to place my order in person. The young lady who took the order - Kelly -- has been there 3 weeks. She was a joy to work with and understandably took a while to get the order in....I had a lot of customizations. Unfortunately the ordering system she was trying to use was pretty complicated and we ended up having some miscommunication but the great news was one of the cooks came out to say she was confused so we were able to determine where the order had gone awry. Kelly was awesome the whole time -- apologizing and trying to fix it. Then one of her coworkers -- also new -- tried to help. He was also great. Tried really hard to fix the problem and was totally honest and candid about where he was struggling. As a customer this was so refreshing. I was totally fine with waiting and I understand the learning curve but neither of them was frazzled or frustrated. They both had amazing attitudes and awesome focus on service. I cannot understate how important this is. Ultimately the order had to start over which took a while but a more seasoned employee - Callie -- stepped in to take the order. He was fantastic too -- taking the order quickly and reading it back to check. After the new order was placed we ran into an issue because the bonus bucks had already been applied to the order that was cancelled. Callie said he was expediting the food since we'd gone through the order multiple times and that he would check with his manager on how to ensure the bonus bucks were applied. He came back with the order about 10 minutes later and the manager comped the whole order because of the wait and confusion. It was totally unnecessary but I was super appreciative of the level of service, focus on accuracy and the quality the team provided. This is so rare in 2024. I hope Red Robin's corporate team knows what an amazing team they have at this location and I hope Kelly and the other new employee whose name I neglected to catch are appreciated for all the things they did right in this situation. This is the only Red Robin I will go to. You all rock and I will send all my friends your way. Thanks“
“Several customers in lobby. Even in the busy rush the employee at the counter had a smile on his face and gave me as much time as I needed to figure out what I wanted. Food was excellent. Will definitely be back for lunch and/or dinner in the near future!!!“
“Stopped in to hopefully get a peppermint blizzard. Sadly they have not arrived yet this season. However the cashier let me build my own blizzard not on the menu. Wow so cool and it was wonderful choc ice cream with liquid peanut butter and Reese cups. YUM to me!!!!Wile waiting a short time for my blizzard I looked around and was pleased to see everyone was smiling ands enjoying themselves. What a great stop ...“
“This location is always above and beyond , I lost my receipt so I can't say names but all three ladies that were working the drive thru were awesome and literally had me leaving w a huge smile! Thank you Battleground Wendy's for always going above and beyond!! *****“
“I really like going to McDonald's. If you get your food fresh, even if you have a bad experience everything else will work out cause the food is at its best, but every now and then I'll have a terrible visit with staff and the food awful from not being thrown out when it's expired and replaced.Last visit manager Sara really went above and beyond to fix a bad visit. Somehow I got a jalapeño egg mcmuffin instead of the regular egg mcmuffin, not terrible but I can't do spice and after previous bad experiences it just makes you think what else is new. I went in to get it replaced and Sara was very apologetic, I almost felt bad for bringing it up, but replaced the sandwich, hasbrown and gave me a coupon for a free sandwich. That was amazing. Thank you for that.“
“If the owner wasn't so tight and we fix the ice machine are few more employees pick some of the things that are broken so they're his employees could do their job and do it properly it would be a lot better place to go to the employees have a good attitude in my opinion for how they have to work in what conditionsParking: Parking lot is shared with several small businessesWheelchair accessibility: Handicap parking wide enough doors for wheelchair“
“I had a bacon cheeseburger on a gluten-free bun and it was amazing! However the sweet potato fries were disgusting and they had a very strange after taste. Also the atmosphere left much to be desired, it was small, and had more of a sports bar feel, it was also kind of loud. However, our server was very nice.Dietary restrictions: They do offer gluten-free burger buns, which are pretty good.Kid-friendliness: This is family friendly, my 2 year old had a great time and they have a good kids menu.“
“The food was amazing! The fries and onion rings were crispy and delicious even after everything else was eaten and they were cold!!!I had a group of seniors with me and everyone was well pleased with the quality of food and portion size! I cannot recommend them enough!Wheelchair accessibility: I had walkers and a power wheelchair with my friends and they were all able to get to the table nicely“