“I came in on Jan 5th and the woman with the red hair was very friendly and she made me the best hot brown sugar dairy free drink. I can’t seem to go to any other Starbucks where it tastes as good as she made it. Make sure to give her a raise! ☺️?“
“Came through the drive thru the other week and it was truly a wonderful experience. The barista (i believe the nametag said Charlie) was an absolute delight, and the service was fast and accurate. Will absolutely be coming back to this location!“
“I have visited many Starbucks across the country, and as most restaurants are, customer service/satisfaction can be hit and miss and most of the time lacking. I recently relocated to the Tri-Cities area, and I frequent this particular Starbucks every morning for certain reasons. This store has been an absolute delight. The atmosphere is warm and inviting, people are always welcoming with smiles and a friendly “hello” as soon as you walk through the door, not to mention the fact that I hear them greet many of their return guests by name. That is heartfelt and caring, and in today’s world, very uncommon. I commend them on their excellent customer service skills, delicious drinks, and positive environment. Keep up the good work!“
“I was not a customer here the other day, rather I was called to go fix a piece of equipment. However, I did have a cuppa while I was there and the staff were all helpful and kind. Especially the young lady who volunteered to stay late after closing so I could finish up that night instead of having to return the following day.This demonstrated to me that the employees at this particular location actually care about people. That attitude bleeds over into work, life, pretty much everything. I wish there were more people in retail/service industries like her. Kudos!“
“Went in today 7/9 around 9:45 AM and the nicest lady was working! I had gone to Starbucks on 37th/395 and they messed up my drink, then didn’t help me when I asked for it to be fixed. I came to this location frustrated and the employee(I didn’t catch her name) helped me immediately, no questions asked! Made my drink perfectly and correctly! This made my day, I hope managers see this. I am going to start going out of my way to go to this Starbucks.“
“Love the Gouda bacon sandwich and Vanilla Sweet cream cold brew! The Tomato & Mozzarella sandwich on Focaccia is great for lunch.And even tho I am not a big pumpkin spice person, the Pumpkin Cream cheese muffin is awesome heated up for a few seconds ?“
“I have a little bit of a complicated drink and it’s pretty hit and miss how it comes out. But today it was a 10/10! It absolutely hit the spot. The manager said a partner named Dalton made the drink. It was so good! Give this partner a raise!“