Starbucks in Kennewick

“It’s a shame what they’ve done to this location. I understand it’s right off the highway so they are prioritizing their drive thru. But there are two tables. That’s it. I remember large groups meeting at this location back in the day and now that is impossible. Drinks are still decent.“

“Stopped by while in the area for a Carmel Frappuccino and whoever was taking orders in the drive through wasn't very good at it. The Carmel Frappuccino was ok at best. Doesn't seem like the people working here care about customer service and quality.. I probably won't be back to this location again anytime soon..“

“Stopped in to do some one stop shopping. Picked up some groceries and tea. The barista's service was good and they understood how to melt honey into a hot drink before icing it. You would be surprised how many baristas do not understand this concept. On the down side the area could use some cleaning.“

“Miss Tiffany is outstanding and fabulous at this location. She has the best customer service and attitude around. I wish she worked at every Starbucks. I wish she worked everywhere. She made my day today. With a Smile from ear to ear, she treated everybody she came in contact with absolutely beautifully. She is a beautiful person herself. Thank you for just being you, Tiffany.“

“The Starbucks team here is simply AMAZING!! The barista not only took time with my mother (she can be a bit indecisive) but also laughed with us as we tried to shop for birthday gifts. Sadly, my mom’s coffee mug broke but, the barista was so kind and totally made my day with a replacement! Both the night supervisor and the barista were genuine, kind, and attentive. Thank you, we love you, and I’ll see you next time.“

“One of the nice attributes about Starbucks is consistency. I can depend on getting a great cup of coffee no zmatter which Starbucks I go to. Yes there are some places that are better than others, but in the end, great drinks served up by baristas that know the craft.“