Cold Stone Creamery

504 Ramsay Way Ste 109, Kent
(253) 854-0122

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Recent Reviews

The ice cream at Cold Stone is delicious but it seems as though the Manager never schedules enough employees to handle the amount of customers. There is always a line out the door with only one employee working. There should always be at least 2 people working. I'm sure there is a high turn over rate because of this. I see many customers frustrated at waiting 30 minutes for ice cream.
We had the best experience! Dom was excellent. My wife is highly allergic to raspberries and he offered to get fresh ingredients and mix them in a clean tray, so that she could have ice cream too. Thank you, Dom!
My family and I frequent Coldstone, at least every other week, for years. We’ve been to many locations across multiple states. The ice cream is always great. However, customer service varies. What stood out about our last visit was Dom’s customer service. It was exceptional. He was welcoming, friendly, and so patient with our 6 year old daughter who could not readily decide what she wanted to order. He is the reason I would return to this location even though there is a Coldstone...

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