Pizza Hut in Kent

“This is the Pizza Hut I always go to and usually there's no issue besides the occasional missing marinara sauce or parmesean. Last night however, I had to return a big dinner box because it was obviously made with no care/attention. I ordered a pizza with light sauce and banana peppers, and another pizza with extra cheese and olives. Both pizzas somehow ended up with pineapples on them, and the banana pepper pizza seemed to have extra sauce, and a good 2 inches of crust. They were really poorly made pizzas. I decided to get them replaced so I went back. The young man at the counter seriously didn't see an issue with the cross contaminated poorly made pizzas but thankfully the female manager came a moment later and facilitated the issue being fixed. She handled it very professionally and was polite throughout, she even gave me store credit and some extra cheese sticks. So yeah, usually this pizza hut is bomb, but when it isn't the managers know how to make it better, which can't be said for a lot of places.“

“Anytime we decide to order Pizza Hut, we always choose this location as the food is made exactly to order, and is always hot/fresh when we pick it up. The customer service has always been great as everyone we’ve interacted with is nice and polite. Really happy to a go-to location like this. Thank you!“