Cupcakes near Redmond, WA

“I noticed there are a lot of bad reviews about the customer service, so I think it may depend on the day you visit. I went on a Saturday, and there was a man and a young girl working. The customer service was great—I was immediately greeted and asked if I needed help when I was looking into the cake fridge. The ice cream cake is always so good. I got the 6” Oreo ice cream and it was delish!! Thank you again for the two working early Saturday! My boyfriend was really happy!“

“The server Justin was the best. He was extremely polite and made sure the food was given on time.“

“Most amazing artistry and delicious product. Michael was a joy to work with, and really made my daughters birthday.“

“I ordered from Hollywood Baked Goods for an Employee Appreciation Event at my workplace, and they exceeded every expectation. They produced over 600 incredible cake pops—individually wrapped and tied with a cute ribbon—without any issues at all.
Even with such a large order, they were more than willing to help me execute an event for hundreds of employees. The entire process, from ordering to pickup, was seamless. Holly and her team communicated quickly whenever I had questions, and when I arrived for pickup, everything was organized and ready to go, which made my job so much easier.
I highly recommend this bakery for any event—big or small!“

“The place to big enough to host a party🥳 with very nice interiors! The menu had lot of options and I have tried spicy mango tango - a spice drink (obvio). They have made a perfect balance and I just loved it. I have heard a lot of good things about their cupcakes and sandwiches. I will soon will be trying those.“

“We ordered three cakes on fairly short notice for work celebrations, and each one was fantastic — beautifully personalized designs, perfect layers, bright fruit fillings, and frosting that was smooth, light, and delicious. Highly recommend!“

“The best cakes around! Soooo good!!!!“

“very nice staff and super delicious bundt cakes!“

“This is my absolute favorite bakery in Bellevue! My daughter has had her birthday cakes done by New York Cupcakes before and they always turn out absolutely gorgeous and so delicious. Their cupcakes have the best frosting and they have such a great variety of flavors. This store is so cute, a fun vibe and the staff are always welcoming and so friendly!“

“Amazing service! There was such a long time and only one employee. There gentleman working was super fast but also had conversations with everyone so no one felt rushed. He deserves to be employee of the year with how he managed to be the only employee serving so many people and still managed to smile and make every customer smile!“

“Make sure Matthew is working when you go. Great service, mixes ice cream like a boss. If you're nice enough he may try a trick with the ice cream, I haven't seen it but that's the rumor in the ice cream community. Overall great experience and great ice cream.“

“Ah, Cold Stone Creamery! I don’t know what kind of wizardry they’re doing back there, but Cold Stone ice cream is so creamy. Like, suspiciously creamy. I don’t know how they do it. I assume there’s a guy in the back with a PhD in dairy science just whispering affirmations to the cream. Whatever it is, they’ve earned the “Creamery” in their name. That’s not just branding. That’s a diploma.

Now, the mix-ins get all the press. People love the mix-ins. But I’m here for the base. The foundation. The creamy core. It’s like building a house on a cloud.

This Issaquah location? It’s run entirely by Skyline High School students. I don’t think any of them need to work. They’re just doing it for the love of the game. Like, “Hey, I could be at home playing Fortnite, but I’d rather be here, folding gummy bears into mint chip for a guy who looks like he just woke up from a nap in 1997.” That’s me. I’m that guy.

It’s a teen hangout, but they serve old people like me too. We walked in at 9:50 on a Friday night, ten minutes before closing, and they didn’t even flinch. Just smiled, scooped, and let us loiter like we were paying rent. That’s hospitality. That’s Cold Stone.

There’s a fine line between laziness and genius, and these teens are skating it like pros. Instead of lugging heavy trash bags to the dumpster, one of them just casually rolled over to Fred Meyer, commandeered a shopping cart, and turned it into a mobile waste unit. Is it creative? Absolutely. Is it lazy? Maybe. But it’s also efficient, ergonomic, and kind of brilliant. That’s teenage ingenuity: solving problems with the least amount of effort and the maximum amount of swagger.

I always order something off the menu and then change it so much it becomes a new invention. Like, “I’ll have the Chocolate Devotion, but can you take out the brownies, add marshmallows, swap half the chocolate ice cream for mint, and also make it taste like regret and childhood?” And they just nod. No judgment. No questions. Just vibes.

My wife noticed I had more ice cream than she did, even though we ordered the same size. The server, Ayush, overheard and immediately offered to top hers off. That’s five-star service. That’s Cold Stone diplomacy.

They’ve got the classics like chocolate, vanilla, and mint, but then they hit you with flavors like “Honey Cornbread with Blackberry Jam.” It tasted like a scone that got tenure. And churro flavor? Sure. Why not. It’s November, so of course there’s pumpkin spice. It’s the law.

Anyway, five stars. I’ll be back. Probably tonight. Probably at 9:50.“