“This Burger King is the way things were once upon a time. I have stopped by here twice and both times my service was excellent. Though what really makes this place stand out is a young man behind the counter. He moves with purpose and when someone walks in he greets them promptly, and as I ate my lunch he asked every customer if they needed anything to just ask him. Multiple customers came inside that seemed to be regulars and he asked how family members were and was totally engaged in not only his job but each customer. I tried on my receipt to catch his name but it’s not there I could not get a good look at his name tag but I believe it’s Byron or Brycen or something along those lines. He even spoke multiple languages and treated his non English speaking customers with the same care.
Along with this amazing service the dining room was spotless and I am blown away by what I expected to only be a quick stop on a jam packed day out working. Kudos to the B named employee keep up this kind of work and you will go far in this life.
To this management promote this young man he is building community in what in recent years is just a transactional business.“
“Local convenient place that mostly gets it right. I come here all the time and usually good every once in a while they'll get your entire order wrong in park you forever. Breakfast is usually a safe bet after 10:30 rolling the dice at this location“
“They got everyone's order wrong, all 4 of us, but we ate what we got and were thankful. The people were sweet. The parking lot is small, and a pain to get in and out, but there's such a limit of parking spaces in the city, so I'm glad I didn't have my huge truck with me!“
“I've never had a problem with this location. My last visit an item I ordered through the app was not available and I asked for a refund, the manager I spoke to said they are not allowed to give refunds on items ordered from the app and that I would have to contact customer service. He also gave me his boss's contact so if I had problems I could contact them.
I used the apps customer service option, escalated to an agent after it offered me a coupon, and was sent an email in less than an hour later from customer service stating my refund had been processed.“
“The best customer service I’ve ever seen from Burger King. The assistant manager was amazing and very helpful. The support from staff by the name of Gee needs a promotion and I’m sure it came from the lovely people and again the assistant manager that served me needs to also move up because I feel so great on how I was treated. Keep up the good work gentleman :)“