JAVA JUMP

Name: JAVA JUMP
Address: 601 N Mullan Rd, Spokane Valley, Washington, 99206, US
Telephone: (509) 922-8301
Price range: $
Rating: 4.1

$ • Coffee Shops

Hours:
601 N Mullan Rd, Spokane Valley
(509) 922-8301

Menu Order Online

About JAVA JUMP

Java Jump is a popular coffee spot known for its coffee, points system, and the occasional presence of the owner. However, the customer service experience can be hit or miss. Some customers have reported that the staff, often referred to as "girls," can come across as frustrated, unfriendly, or even rude, with short responses and a lack of basic pleasantries such as "how are you" or "have a good day." One customer mentioned that they receive better service when they tip well, but even then, they have felt judged and rushed. Another customer had a strange encounter with a barista who gave terse, one-worded answers and walked away without saying "thank you" or "have a good day." On a positive note, the coffee is generally considered good. However, there have been issues with the staff mistakenly giving customers a Lotus drink instead of a Zipfizz, which has disappointed some regulars. Overall, Java Jump has room for improvement in the area of customer service.