Jimmy John's

$ • Sandwich Shops, Fast Food

Hours:
1708 Pacific Ave, Tacoma
(253) 778-2972

About Jimmy John's

The Jimmy John's restaurant at the Pacific Ave Downtown Tacoma location is known for its excellent customer service. The staff, including the knowledgeable and attentive workers, strive to provide a positive experience for regular visitors. While some customers have had minor issues with the quality of the unwich, the restaurant is praised for its consistency and efficiency in serving customers.

The staff at this location are described as "Amazing!" by customers who have visited the restaurant. They have been observed to maintain great attitudes and quickly serve customers, even when the restaurant is busy. One customer praised the staff member, Cassie, for taking extra time to clean a prep area and get new ingredients to accommodate a customer's gluten allergy.

Customers have also commended the staff member, Ryan, for his exceptional service. He was able to efficiently handle a large order from a college soccer team without any issues, impressing the customers with his great attitude and speed.

The restaurant offers a variety of menu options, including a chicken Caesar wrap, which one customer found to be flavorful and a good value. However, the customer noted that the wrap contained croutons, which was unexpected. Additionally, the customer described the cashier as not being very friendly.

The restaurant provides some vegetarian options, but the selection is limited, with only one vegetarian sandwich option observed. The restaurant's accessibility for customers in wheelchairs is also a concern, as the interior is reported to be cramped, making it difficult for a person in an electric wheelchair to access the drink machine or the bathroom.

Customers' Favorites

Jimmy John's Reviews

3.5
116 ratings
Restaurantji Rating
5
37%
4
11%
3
19%
2
7%
1
26%
Food
4.0
Atmosphere
4.0
Service
3.7

Share your opinion about Jimmy John's

Restaurantji Rating

My first time stoppin @ a Tacoma Jimmy John's. I was actually surprised to see one of the employees come out & hop on a bike for delivery!

My first time stoppin @ a Tacoma Jimmy John's. I was actually surprised to see one of the employees come out & hop on a bike for delivery!

I ordered 11:50ish... at 12:30 I call due to not having heard anything. 1:05pm I call after my lunch was wasted waiting on them. No remorse or customer service was provided. I WILL NEVER order Jimmy John's again..and I'll tell every employee that works with me not too order either. If I could rate less than one star I would do it. Horrible! !!!!!!!!!!!!!!

Read All Reviews(116)

Ratings

Menu

Add a Menu
Jimmy John's Menu
Jimmy John's Menu

Photos

Add a Photo
Jimmy John's
Jimmy John's
View All Photos

Hours

Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10:30AM - 5PM
Thursday Closed
Friday 10AM - 8PM
Saturday 10AM - 8PM
Sunday 10AM - 8PM
Updated on: