$ • Japanese, Fast Food, Asian

4502 S Steele St Store VC - 08, Tacoma
(253) 999-9680


Reviews for Sarku Japan

I'm a regular at Sarku and usually love their chicken teriyaki but today they gave me burnt chicken and nasty tasting white rice. I took my order home to eat so Ididn't know until I got home and couldn't eat my food because it's burnt and nasty. I have called to get ahold of them and they ether don't answer or hang up on me and say no speak English. Worst costumer service ever...

They got my order wrong with the sticky note system then when I corrected them they made it seem like I messed up and charged me for the fix. I don't mind paying 55 cents extra to fix the order but it seemed taxing to them to switch from white rice to fried....

I wish I could give this place a negative zero. The cook messed up the order. mind you there are only 5 people in line and once we went to order the foos, another chaser (a Korean women) jumped out and acted like we didn't pay for our order, as some guy behind us literally popped up and, wasn't in a line of 5 people and he gave the first tray to some random person and had a whole attitude when he tried to accuse me of not paying then gave him my receipt and was mad full review

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