McDonald’s
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McDonald’s Reviews
48 ratings
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The food it's self was ok, very badly place in the bags, the flies were place on the sides so almost all fell out of each container. The negative stars is due to staff and their handling of a serious situation happening in the parking lot.
A car was backing out and almost hit a young man, the young man tried to get their attention several times while kept moving more out of the way. The driver of the car choose to get mad and started yelling and the young man & mom. The...read full review
A car was backing out and almost hit a young man, the young man tried to get their attention several times while kept moving more out of the way. The driver of the car choose to get mad and started yelling and the young man & mom. The...read full review
Customer service sucks. I was waiting for 20 minutes in their drive thru #1 stall before I had to call and find out where my food was.
This is the worst mcdonalds I have been to. You can hear the constant beeping of some machines in the background that are seeming to never reset the bathrooms are locked, and there is no access to the fountain. On a positive note the McDonald's is newly built so it was clean. Our order was delivered exactly how we ordered it and the staff was friendly. Just not a good place to dine in they make it obvious they want you to grab your food and go here.
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald’s in Wapato, Washington, offers a familiar fast-food experience but has some challenges. The food quality is described as okay, but there are concerns about how items are packed, with some reviewers noting that containers often spill. A serious incident in the parking lot raised concerns about staff response, as employees were more focused on recording the situation rather than assisting. However, manager Alma received high praise for her upbeat personality and ability to turn around less-than-stellar experiences, indicating that some staff may lack motivation.
The restaurant's layout is compact, which can lead to a cramped atmosphere, particularly when waiting for food. There are suggestions for a larger space to improve customer flow. New employees seem to be getting better at food preparation, which is a positive sign. While the ordering kiosks currently offer limited language options, there is a call for more inclusivity.
Despite the issues, some customers have had positive interactions with friendly staff, which can enhance the dining experience. Overall, while there are areas for improvement, the potential for a great McDonald's experience exists, especially when manager Alma is on duty.