Pizza Hut

Name: Pizza Hut
Address: 1550 Madison Ave, Fort Atkinson, Wisconsin, 53538, US
Telephone: (920) 563-7353
Price range: $
Rating: 2.3

$ • Pizza, Chicken Wings

Hours:
1550 Madison Ave, Fort Atkinson
(920) 563-7353

Menu Order Online

About Pizza Hut

Pizza Hut has received mixed reviews from customers. One customer had an "absolutely the best experience" at the restaurant, praising the new General Manager for being "very personable" and going "above and beyond" to ensure a great lunch. The food was described as "amazing," and the service as "outstanding" with "very friendly and helpful" workers. The restaurant's staff at closing was also highly praised, especially on a Monday night when they managed to make a customer’s visit special despite being the only one working the closing shift. The food was delicious, with the meals prepared to order, and the staff was kind, patient, and accommodating, making the experience memorable.

However, another customer had a less positive experience. Their online order for a "big dinner box" took longer than the stated 15 minutes, and when it was delivered, it was "a little wrong." The customer then called to address the issue but was "hung up on," which was "definitely disappointing." There was also an issue with a pizza that was supposed to have pepperoni, bacon, and ham but was made with pineapple instead. Additionally, the lemon pepper wings were mostly lemon with a hint of pepper and citrus smell from outside the container.

Despite these issues, some experiences were positive. One customer enjoyed a pizza made perfect to order, crispy, saucy, and delicious. The counter service was very polite and quick, and the restaurant was clean. They ordered carry out but decided to dine in, and the staff accommodated the last-minute change well. The lunch buffet was well-stocked, although the plates were dirty. Overall, the restaurant seems to have loyal customers who appreciate the good food and friendly service, even if some visits face minor problems.