Jimmy John's in Germantown

“I ordered my delivery (like a knucklehead) to the wrong address not too far from where I meant, while at work. I called after I didn’t have my food but they said the order was complete to complain until I realized I was the one at fault. Willing to cut my losses, I was just going to not eat until the manager offered to have his driver go back to the previous address and delivery it to the correct one. Above and beyond for customer service, thanks guys!“

“Very disappointed in service and delivery. never again. ordered 2 hours ago, called twice, and got confirmation it was on its way. Food never came. and nobody answers the phone now...because they're closed.. Will never order from here again and they avoided the buy one get one half off all day long. told me I had to order online, shocker, online wouldn't accept the code. Second time now with these yahoo's. Never again. They get a big fat ZERO from me.“