Starbucks
2157 Rimrock Rd, Madison
(608) 200-6064
Customers' Favorites
Dine in
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Recent Reviews
The staff absolutely rocks this location despite being horribly understaffed and through all sorts of difficult management moments. They always take time to chat with me at the window and write super sweet messages for my puppy on the pup cups! I appreciate how they keep their attitude bright when they clearly have some difficulties with being understaffed! I’ve watched them deal with angry customers with grace and find solutions for hard situations!
It tells you everything you need to know that when the workers are swamped the manager ignores them and lounges around on their phone. The coffee is great though. Some speedier service would be nice.
Stopped in today to pick up an online order. They were out of one of the things we ordered. Reggie, the manager of this store, whipped immediately into action to find us something else and our order was ready within a few minutes. Then, he actually brought it out to us where we were sitting. Unbelievable customer service! Thank you for making our day Reggie!
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