“This is a great location! The staff are polite, friendly, and great to chat with! I work nearby, and so am I frequent customer, and have never had an instance where I didn’t fully enjoy the experience from start to finish. 10/10, 11/10 if I could “
“Shannon usually works at a different location, but I am so glad she was helping out here today! She was the kindest, most personable “fast food” associate I’ve ever come across. She greeted everyone with a big smile and was so positive. My boyfriend and I decided to eat in the restaurant and I’m glad we did because we were able to hear her say to someone “I like to make people smile because you just never know what someone is going to through”. She’s just so sweet and made our day!“
“Holy f**** This place is great! The University Ave Subway was passable -- typically I order online for pick-up and that Subway has a history of messing up those (wrong bread, missing toppings, etc.). This Subway created an absolutely beautiful sandwich. I don't know which Sandwich Artist crafted the immaculate masterpiece that was my dinner, but they deserve an exhibit in the Guggenheim, MoMA, Met, and even the Chazen. The best sandwich I've had at a Madison Subway, hands down. Wow. Can't recommend it enough.“
“It's subway they are all about the same. The service from the extremely nice woman is above all others. She was very polite and got her job done while taking time to make the customers feel like they have a connection to this friendly store.“
“This is my go-to Subway location. Though it is a little out of the way for me, it is always a great experience. The location is well-kept and they have the nice retractable glass to close after the orders are completed. The workers are always very kind and professional.This location ACCEPTS COUPONS.My favorites are:Turkey Cali Club on WheatTurkey and Provolne on wheatTuna on wheatThey have plenty of parking and vegetarian options. There is something for everyone at Subway.“
“Their service is excellent. I ordered two footlong subways on the app and someone by mistake messed up my order by switching the breads and when called and raised a complain about it, they were kind enough to quickly place a new order and get it delivered within 10 mins. And let me keep the existing subs! Thank you team!“
“Come here almost every week. Be careful when picking up online orders, especially when ordering cookies. Last couple times I ordered chocolate chip and they replaced it with double chocolate without letting me know. I also had to ask for my drink when it wasn't in the bag at pickup.“
“I visit this Subway location almost weekly because of its convenient location on the west side of campus and its reliability. I always order online so all I have to do is stop in and pick up my sub, and they always have my order ready on time, on the pick up shelf. The quality is pretty consistent and I'm usually very satisfied. I docked one star because I've had a few sandwiches with a disappointing quantity of meat, but it really depends on who makes your sandwich. Their bread is always fresh and delicious, and the rest of the ingredients always taste pretty fresh as well. I've tried a variety of subs off of their menu and I have yet to find one that I dislike. As a student, I usually take advantage of the promotions that offer, and I really appreciate that they offer discounts. The sub I ordered today was a simple roast beef sandwich with provolone on their Italian herb and cheese bread (my absolute favorite bread at any sub sandwich chain). As the picture shows, this sandwich was a little light on the meat, but the bread was so fresh that it made up for it. Skip the lines and order online and you will not be disappointed!“
“Not bad for a quick meal. There's a nice big eating area here. And they have your typical sandwiches, cookies, chips, soda, etc. They open early at 7 and are convenient for fast food. I was happy with my food. But I was the only person there at 8 AM and nobody was at the counter for a good 5 minutes. It's an okay subway.“
“I don’t LOVE Subway and I barely review anything online ever, but I think my experience today is worth sharing. I came with a group of about 500-600 people to the food court, and naturally most people went to Subway. The employees didn’t expect it, but they handled like champs. Despite the stress, it was very speedy and every employee smiled the whole time. For a bunch of people who probably don’t get paid enough, they gave me and everyone else in line the upmost curtesy. Thank you for a great experience!“
“Subway isn’t always my top choice for fast food. Being close to this location the service and product is always excellent. The staff, especially Olivia, does an exceptional job and is always kind and warm hearted. Downtown Madison has a lot of good food to offer but if you’re in a pinch or hurry make sure to stop by this location.“
“Tried two different sandwiches on different days with different employees working behind the counter - both experiences were positive. Ingredients and bread were fresh, the employees were at least trained and able to punch through orders quickly. A nice change from the cafeteria downstairs every now and then.“
“Might be one of the best experiences I’ve had at a Subway location. It is clean and tidy. The owner was working and was super personable and nice. He talked to everyone and really seemed to know his customers well. We enjoyed a great conversation and I will absolutely be back!“
“Staff is friendly & helpful, clean establishment. A multitude of delicious, healthier sandwiches; cookies & a variety of other items. I placed an order online accidentally for wrong date, completely my error. Thankfully they were kind enough to help me quickly remedy that. Very happy with the service received. We will be back & recommend.“
“Normally restaurants inside WalMarts are not impressive. Subway, in general, isn't even that great, but this Subway was really very good! The reason it even gets reviewed is the service provided by the three ladies working when we were here. They were very friendly, polite, and super fast! I was impressed and thankful for their quick service. It was refreshing to see, and we actually enjoyed our meal here -- not something I'd ever expect to say about a restaurant inside WalMart.“
“I’ve been a regular customer at this subway for over 17 years. No matter how busy this shop is, the staff here make the highest quality sandwiches just the way you crave them every single time. Amanda the manager is by far the best sandwich artist subway has ever seen. Her staff are amazing, friendly and have the best work ethic compared to any other sandwich shop I’ve been to in Madison. I look forward to getting my lunch here every day I work. I hope the staff here know how much their customers appreciate them.#bestsubwayever“