Subway in Madison

“I love coming here! Kym and co always greet people by name with a smile. I mentioned I liked soft cookies one time and now months later they are always just right. It is rare to be served by the owner of store on a daily basis, but everytime I visit she is right there working hard! This makes it an easy choice for me and my family! Thanks you so much!“

“Best customer service!!! Today there was one lady working really hard all alone (i think her name was Sheresh). She was very kind to everyone coming for an order. We should encourage and appreciate hardworking people ?? i would definitely visit again this location.“

“I stopped in on 8/3 and needed six foot-long subs made. The two people working did a fantastic job with my order, making everything "just right". When I got home later (I live out-of-town from there), I noticed they only charged me for five subs. When I called today to ask to pay for the sixth, the employee told me not to worry about it, as it was their mistake.
It was refreshing to be served by two teenagers who provided such great service at the store, and to be treated so well on the phone today.“

“Subway, the myth, the legend, the sandwich shop from those legend book things. This place is super good and I recommend it to anyone who wants a casual something to eat, I go here usually and it has not disappointed me once. I appreciate all the work you do in keeping your restaurant this way.“

“The young man working tonight 6:30 pm who made my sandwiches did a excellent job and was very customer service friendly and did a very good job he red the slip wrong and was very professional with fixing a simple small mistake. He deserves some gratitude and even a raise I’m super happy with this young man’s professionalism I used to manage a subway and now am a manager at autozone so I know all about management“

“Young man there Greek guy spicys thing up when here there fast service 1 guy knocks out 10 people every 2 minutes...talk about fast...freaky FAST..!
CLEAN and fresh but u gots to go to the 6th floor and you can have it delivered to the door down stairs..but you can't get in..if you don't have a person sick in the hospital.“

“I’ve been a regular customer at this subway for over 17 years. No matter how busy this shop is, the staff here make the highest quality sandwiches just the way you crave them every single time. Amanda the manager is by far the best sandwich artist subway has ever seen. Her staff are amazing, friendly and have the best work ethic compared to any other sandwich shop I’ve been to in Madison. I look forward to getting my lunch here every day I work. I hope the staff here know how much their customers appreciate them.#bestsubwayever“

“Not bad for a quick meal. There's a nice big eating area here. And they have your typical sandwiches, cookies, chips, soda, etc. They open early at 7 and are convenient for fast food. I was happy with my food. But I was the only person there at 8 AM and nobody was at the counter for a good 5 minutes. It's an okay subway.“

“Friendly service and the staff tries to know their regulars. Even when busy during the school year lunch rush, they try to get everyone their food quickly without seeming rude or rushing customers. Despite this being a chain, I still prefer it over most of nearby Union South's fast food offerings thanks to its friendlier staff and better food.“

“This Subway location has become my go-to spot while waiting for the bus on Main Street. The sandwich artist who works here is consistently pleasant and helpful, always greeting customers with a smile and patiently walking through the many topping options. I especially appreciate how they're generous with the vegetables and never rush through the preparation process, even during busy lunch hours.

The restaurant is clean and well-maintained, and its location right by the bus stop makes it perfect for grabbing a quick meal during my commute. The indoor seating area provides a comfortable place to wait for the next bus, especially during Wisconsin's colder months.

I've visited many Subway locations, but the friendly service and convenient location make this one stand out. Highly recommend stopping by if you're in downtown Madison!“

“Their service is excellent. I ordered two footlong subways on the app and someone by mistake messed up my order by switching the breads and when called and raised a complain about it, they were kind enough to quickly place a new order and get it delivered within 10 mins. And let me keep the existing subs! Thank you team!“

“After many years of loving Subway we moved to Mt Horeb Wi with the intention of continuing our habit. Had an awful experience and stopped going for several years. Spur of moment decision to go to Subway when in Madison near Whitney Way location. We are hooked on Subway after having a wonderful experience. The restaurant was so clean and nice. Workers were pleasant and helpful and the salads were amazingly good. Subways back on our list of Go To restaurants“

“I don’t LOVE Subway and I barely review anything online ever, but I think my experience today is worth sharing. I came with a group of about 500-600 people to the food court, and naturally most people went to Subway. The employees didn’t expect it, but they handled like champs. Despite the stress, it was very speedy and every employee smiled the whole time. For a bunch of people who probably don’t get paid enough, they gave me and everyone else in line the upmost curtesy. Thank you for a great experience!“

“There was a problem with two sandwiches My partner picked up and we could not reach anybody by phone. I came back in the next day still unable to reach anyone by phone however, Arrsun, The guy working there all by himself made me a new sandwich and it was so good when I brought it back I split it with my partner. In fact it was actually so good week We came back and got another sandwich and had another 6 in a piece. This place is way better than the one on Monona drive that's for darn sure. I want to thank the guy working for being so polite and taking care of me without hesitation.

He's all here by himself where Monona drive location has multiple people and they can't even make a sandwich right there or be polite he had this guy's working his butt off by himself and being very charming and polite at the same time. We need more of these guys working and I hope his regional manager knows this guy is definitely management material if he isn't already!

Only in Wisconsin got to love it eat fresh“

“Might be one of the best experiences I’ve had at a Subway location. It is clean and tidy. The owner was working and was super personable and nice. He talked to everyone and really seemed to know his customers well. We enjoyed a great conversation and I will absolutely be back!“