Donuts near Menomonee Falls

“It was a very busy July 3rd that evening with the parade and fireworks. There were two young ladies working in the store that evening doing what seemed to be the work that should typically take FIVE people to do. They both were working two registers, serving BR ice creams, making food orders, serving coffee, and packing donuts. Over the course of the evening people also kept streaming in to use the bathrooms and creating lines for those that blended in with people waiting for food. By the end of the night the place was not very clean. I just wanted to say that both these young ladies were absolute gems and worked their asses off for hours and hours looking no more than just frazzled. Sitting outside across the street for the festivities I saw the two of them hug each other through the window as they closed and started to clean. These two need to be recognized and commended for their hard work and commitment doing all the work they did and facing what had to be cleaned up.“

“Godwink...Ever have one of those days where if someone asks how you are, you are gonna sob?!, (just a bit overwhelmed mommy, nothing major.) Yesterday was one of those days, and then I ran into Vernell at Dunkin Donuts! After honestly answering his question as to how was I, with a little sick Joseph in my car, Vernell said HE was gonna turn MY day around and did, so today I wanted to let him know how much a strangers kindness meant to me with a little something in a thank you card...PLEASE choose ALWAYS to be kind, help someone turn their day around, be a Vernell! My guess is God was working through him to get to me :)“

“We used cranky Al’s for our wedding and we got SO many compliments! They were delicious even later into the evening, the tasting was amazing, communication was great, and they were very transparent about pricing which seems to be difficult to find in the wedding industry. This is the go-to place if you want donuts for your Milwaukee area wedding!!“

“Our family drives from Green Bay to get the breakfast sandwiches! The Dr. Pep is in the top 10 things I’ve ever had to eat and I would get it everyday if I could!! Donuts are good and coffee is great too!“

“We tried Mochiring recently and although there was a wait for drinks and hot dogs, I expected it with all of the buzz about this place. The drinks were amazing, the hotdogs are a MUST, especially the number 10. The doughnuts were super fresh and flavorful, I wish they had more flavors to try but I’m sure that will come with time. it’s still very early in their opening process so I understand them working things out. I’m more than happy to wait for food there, it is absolutely worth it. We have been craving it since our first visit!“

“Excellent service and friendly staff“

“This location delivered a solid overall experience with room to elevate. The dining area was generally clean, and the staff presented themselves as polite and professional. Customer service was responsive—when tomatoes were mistakenly added to my order despite a clear request for none, the issue was corrected quickly and without attitude. That kind of accountability matters.

The food itself was good—well-prepared, satisfying, and consistent with brand expectations. I would return based on flavor alone.

That said, execution separates good from great. Drink service lagged noticeably, which disrupted the flow of the meal. While there were no heavily soiled tables, some surfaces had crumbs and should have been wiped down more proactively. Even during slower moments, clean tables are part of the presentation. Ambience is silent marketing.

One key observation: the young lady preparing our food stepped away from the line to handle another task and returned without changing gloves. In today’s climate, guests are highly aware of sanitation standards. Glove changes aren’t optional—they’re visual reassurance.

Overall, this was a good experience with strong potential. Tighten up drink timing, reinforce glove protocol, and stay sharp on table maintenance, and this location can easily move from good to standout. Fair critique. Respect where it’s due.“

“Wonderful ☕ they sandwich off the chin“

“First time at this Dunkin location and we were around the area for an appointment. There are three windows and the lady told us to pull up to the first window but the first window looked like it was just a walk up window for your order in front of the Dunkin building, so we drove past it and got to second window- no one was there so we went to third window and there was no one there either and we ended up making two circles around until we drove behind the customer that was behind us from before.

Knocked one star down on my review because this can be confusing for people who aren’t from the area. Might be helpful to add ‘pay here’ and ‘pick up here’ signs on the windows.“