Donuts near Waukesha

“The employees were super nice and friendly, even at 7 o’early in the morning. They even took the time to talk directly to my pre-schoolers (3 & 5) and interact with them.“

“This Dunkin is my Waukesha oasis. I go to this Dunkin when I need a break from the pressures of work, parenting, and other adult responsibilities. If I'm at this Dunkin, I'm probably about to lose my ever loving mind and their coffee is about to heal my soul.

When I show up here, my hair is a mess, I probably have bags under my eyes, and I might have even shown up to the drive through in my slippers. And you, kind person handing me my coffee, have made my frickin day.“

“This location delivered a solid overall experience with room to elevate. The dining area was generally clean, and the staff presented themselves as polite and professional. Customer service was responsive—when tomatoes were mistakenly added to my order despite a clear request for none, the issue was corrected quickly and without attitude. That kind of accountability matters.

The food itself was good—well-prepared, satisfying, and consistent with brand expectations. I would return based on flavor alone.

That said, execution separates good from great. Drink service lagged noticeably, which disrupted the flow of the meal. While there were no heavily soiled tables, some surfaces had crumbs and should have been wiped down more proactively. Even during slower moments, clean tables are part of the presentation. Ambience is silent marketing.

One key observation: the young lady preparing our food stepped away from the line to handle another task and returned without changing gloves. In today’s climate, guests are highly aware of sanitation standards. Glove changes aren’t optional—they’re visual reassurance.

Overall, this was a good experience with strong potential. Tighten up drink timing, reinforce glove protocol, and stay sharp on table maintenance, and this location can easily move from good to standout. Fair critique. Respect where it’s due.“

“I know that DD sometimes gets a bad rap. I have been here a couple of times for the donuts. Early in the morning, they had plenty of fresh made ones and the service was very good. Got a couple dozen for some friends, and a very special Apple Fritter just for me.
Thanks :)“