Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
1221 Broadway St S, Menomonie
(715) 309-2700
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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Team members could benefit from training on how to handle a customer complaint.
I had ordered a large blizzard through drive thru and when I got to the window they handed me a medium. I stated that I ordered a large and the team member said I paid for a medium. I then asked if I could pay the difference for what I wanted. He had to go ask another team member and came back and said no, they were unfortunately too busy and wouldn’t be able to do that.
I said, well...read full review
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
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Dairy Queen Grill & Chill offers a mix of positive experiences and some concerns. The food and ice cream are generally good, with many customers enjoying their meals, especially the chicken tenders, which received praise. The ice cream, including Blizzards, is popular, though some note that vanilla ice cream is used regardless of the requested flavor, which can be a bit odd. The restaurant is clean and has friendly staff who often go the extra mile, such as offering pup cups for pets and accommodating complicated orders with kindness. Employees like Dusty and Keir are especially appreciated for their outstanding service.
However, there are some safety concerns with outdoor seating, as the street side setup makes slipping and falling into the street possible. The bathrooms are accessible from outside and not visible from inside or the parking area. Wait times can vary, with ice cream sometimes taking 10-15 minutes after ordering, and the line at the drive-through can be longer than inside. Some food items, like fries, may not meet expectations, and fries can have a weird taste or seem undercooked. Overall, the experience is decent with friendly service and tasty food, but there are areas for improvement.