Customers` Favorites
Customers` Favorites
“DOESN'T RECOMMEND!! (the fact that there is no way for me to change it to "doesn't recommend is pretty concerning. You have this set up to only say thay someone does recommend?? 🤔) Today is my birthday. I've always loved Red Robin and wanted to eat there tonight with my family. I called Monday on my lunch break and they said they don't take reservations and to call back the morning of around 11am so that I can put my name down for the dinner rush for that evening. So, I call back today around 11am, like I was told and was told they can't do that. If they're full there will still be a wait and that they're not sure why someone told me to call because they're "call ahead" wait list doesn't start until about 4:30pm/5pm. She said she would just add me to that list when they start it later tonight. Then I call back to let them know that my party had gotten a little smaller, as a courtesy to them, and I was told they had no knowledge that I had ever even called!!! Three phone calls were made and no communication was passed along. Red Robin, please learn how to communicate with each other. Train your staff on your policy for your "call ahead" dinner wait list so that every employee is on board of how it works. I found somewhere else to go to that GUAREENTED no wait for us. I highly suggest you use your down time when you're not busy to get better organized. Also, when I told Jessica, the manager, that it's fine and we would just find somewhere else to go, she simply replied with, "that's fine and have a great night." She expected me to know the names of all the people I talked to. Umm, shouldn't you know my name and party information since I've called three times? Won't be back anytime soon 😡 (Janesville, WI location)“
Customers` Favorites
“The food is always hot and fresh. Really too bad they don't make the salad with fresh greens like advertised on their website. I believe a couple of years ago they switched to bagged lettuce. Don't really get the salads anymore due to that. Sometimes overcook the shrimp but otherwise a very good experience with great food“
Customers` Favorites
“my friends Meghan and Adam told me if i want a great burger, i got to go to Charlie's. so on saturday i decided to check it out. i got a tall captain and coke, ordered the charlie burger with steak fries to go. when i got home i ate it and they were right. the charlie burger was the best burger i have had in a long time. i'm going to get another one tomorrow.“
Customers` Favorites
“Do I recommend Culver’s? Yes! Of course! I’m from the Midwest…. What I recommend more is that the twat nugget that was working the custard area tonight, (4/12/25), find a new job. Complaining about the fact that I ordered a concrete mixer with only butterfinger by saying I should “go to McDonald’s”…. 2 things… #1 Literally your board advertises a butterfinger concrete mixer and #2 Custard and ice cream are different… 🙄 lort“
Customers` Favorites
“Wednesdays are the best! I have never had a bad meal and the atmosphere is friendly and homie. Staff is always friendly and welcoming.“
Customers` Favorites
“This is a fabulous location! The staff is always so nice, and knowledgeable. The food is fresh and delicious (although I do wish one dipping sauce was included with the value basket). They updated the parking lot and upgraded the landscaping, it looks great! It's a must try spot on the westside. Thank you for enhancing our community.“
Customers` Favorites
“great burgers and beverage selections.“
Customers` Favorites
“At 11 am today Wednesday the 10th of January 2024 the standard hostess with the outstanding personality and charm once again did a phenomenal job at lunch. Mushroom Swiss, chips, pickels and a Pepsi without ice made for another fine lunch meal. Thank you“
Customers` Favorites
“Floats were heavy with frozen custard, and root beer was as perfect as my memory of it from the ‘50s. Chili dogs hot and the same as I remembered. Such a treat! My son placed the order and said the counter help was friendly and efficient. Order came out in record time, and we were on our way to the airport in Chicago.“
Customers` Favorites
“Did car side pick up, which is really nice to do. Ordered Fiesta Lime chicken for the first time. The rice was bland and dry. The chicken was cooked okay but had no flavor, even with the melted cheese on it. And the tortilla strips had no salt or flavor and they were not crunchy. Plus I did not get any Pico! Needless to say I was disappointed. In the future I'll stick with the Oriental Chicken salad, which is great.“
Customers` Favorites
“We had an event catered by GR's and it went smoothly! Also the sandwiches were amazing! 10/10 recommend!“
Customers` Favorites
“My first time eating at this location. I was in a hurry. I went in and the staff was so friendly. Didn’t realize they had table service. The food was amazing! Staff was so friendly. Cannot wait to go back!“
Customers` Favorites
“Exceptional service I will say! The staff were very kind the place is super clean and I clean for a living so I was very impressed by how clean the place was compared to most restaurants I’ve cleaned and ate at. I will definitely be coming to this ihop again :)“
Customers` Favorites
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“Burgers, chicken, onion rings are all great. My favorite is their Blizzard! I love my Butterfinger Blizzards. They are much better than Culver's Concrete Mixers.(Weird name for an ice cream treat)
Parking: Lots of parking available.
Wheelchair accessibility: Easy to get in and out.“