“Waiting on my car, ordered a lemonade and Big Mack . It's a BigMack sloppy and empty calories but good. Sat there did a little people watching. Staff very friendly. Very clean. Kids running around. Played a game on my phone. After 2 hours got the call, car was ready. Walked back.“
“The young guy who answered the phone at this location in Caledonia on Douglas St. was very nice, polite, attentive and true to his word. When I finally arrived to this fast food restaurant. I placed my order through the drive thru paid for it and went to the second window to pick it up. As I was about to drive away. The same young guy who I spoke to on the phone that evening in the drive thru recognizes my voice and remembered who I was. Let me tell you this young was very pleasant and even had mentioned for me to come back again and to have a great evening. I'm so glad that there still are good young people out there. I'll definitely go back to this fast food restaurant with my family and friends. Even, if it's a forty minute drive from my residency. Thank you so much for your assistance and kindness! Have a blessed night!🙏“
“Quick drive thu, and I guess I was less than wowed.. The server was fabulous and smiled, and it was very polite and personable. She gets the praise today. The QuaterPounder was dry, definitely not fresh. It could have been a kids' meal cheese burger (quality)“
“This McDonald’s deserves recognition for its outstanding customer service and welcoming atmosphere.
As a school bus driver, I stop here regularly in the mornings during my break, and every visit feels like coming to a second home. The staff is always friendly, warm, and genuinely welcoming. From the moment you walk through the door, you are greeted with kindness and positive energy.
What stands out most is how the employees make everyone feel valued. There are many regular customers who visit each morning, and the staff takes the time to acknowledge people, create conversations, and build a sense of community. It’s more than just a place to grab breakfast or coffee—it’s a place where people feel comfortable and appreciated.
The atmosphere is consistently inviting, filled with smiles, respect, and genuine hospitality. In a world where great customer service can be hard to find, this team goes above and beyond every day.
Thank you to the entire staff for making each morning a positive start to the day. Your kindness does not go unnoticed!“
“Wow found a McDonalds's we like, great customer service, no attitudes, all the employees had smiles, parking lot and restaurant were clean, but the food was premade and not as hot as it should have been. Other than that we will stop here again .“
“I've been to this particular McDonald's over the years more times then I care to even recount. I remember in the past it was so bad they had to have police presence to greet you at night. Got to meet many of Racine's finest here Officer Dan Small and many others.It seems much more organized now.The wait time is much better since they got the kiosk. The food while it tastes decent always upsets my stomach for some reason whether it is a breakfast or a burger it never fails to cause gas and bloating. So now I only come here when I want to clear my digestive system!“
“This is by far THE BEST McDonald's in the whole state. I loved it there. Food was super fresh, delicious, they put all the sauces and additions I requested along with very good service. Location is very clean and has lots of nice seating. I recommend you check it out!“