McDonald's in Milwaukee

“Went through drive through late at night and I was almost out of chance when the guy suggested I change the order to save money and still got what I wanted! The best customer service in a long time! Thank you so much and the food was fresh to order! Crazy for a late night pick up. 🔝“

“The only problem I have here is that are you ordering online or the kiosk pays you no attention and think you know how to obtain your order it doesn't want to prepare it and present it to you you got all these different bags and food on the counter and you don't know what you're looking for or what you're doing.
The pickup counter is so small it's such a small space.
It saddens me because I do like McDonald's or disease spreading or germ control or are the nets over there by the trash by the drinks there's a lot of nets and I told them several times what it needs to be cleaned at play there's some congested fixing your food back in that space where they're cooking at which is a problem for me looking at it it's so terrible to look at it like that is a issue of germ and disease in our food. So yes someone here at this McDonald's on Port Washington road 5400 block needs to pay this more attention otherwise with all them please running around by the garbage by the drinks will you fill your drinks at and I'm going to film this and I'm going to send it to the county or city building inspector. Best regards!“

“I just had to take a moment to rave about our local McDonald's, especially the wonderful team that works there on Sunday nights and throughout the week. My daughter and I have been here probably about 15 times in the last year since moving here, each time, we've been met with fantastic service.

Most recently, on Sunday, December 8th, I was particularly impressed by the staff. They were not only friendly but also incredibly attentive, ensuring that our order was just right. It's clear that they take pride in their work! The fries were hot and crispy, and the food was always fresh, exactly what we expect from McDonald's.

What stands out the most is how the team manages to maintain such a positive atmosphere, even amidst the hustle and bustle of a busy store. There’s an obvious chaos that comes with peak hours, yet the staff remains cheerful and seems to genuinely enjoy their work. It’s refreshing to see employees who are not just doing their jobs but are also engaged and happy to serve customers.

We truly love this McDonald's, and it’s the dedicated team that makes our visits special. I really hope they receive the recognition they deserve for their hard work and outstanding customer service. Keep it up, team—we'll definitely be back for more delicious meals and great experiences!

Kid-friendliness: They put whip cream on the shakes for the happy meals! Why does this excit me? I don’t know. But it’s really special every time.“

“This mcdonalds food is so good everytime i order fresh it always come out burning hot everything tasted great my boyfriend and i went through drive thru everything was hot great job to whoever cooked the food Jesse and the other coworkers always makes sure the food is always fresh for us“

“Everyone worked really GREAT WITH EACH OTHER, which made for fast, friendly service. A crabby truck driver was in front of me, complaining about everything, the cashier, and order preparer were absolutely 💯 percent amazing, extremely PROFESSIONAL AND POLITE!!!! GREAT teamwork, great service, great food!!!!!
Way to go Everyone!!!! A+++“

“I was here on a Friday(Good Friday)around 8:00pm. From the time I placed my order to the time I received it I waited over 45 minutes in line along w/all the other cars & had I not placed this order thru my mobile app. I definitely would’ve not waited all that time, but I was already charged for it. I don’t know if they were short staffed this particular day but it was crazy! When I finally got home the food was cold & my order was wrong. I tried to call the store, but nobody answered luckily I have the order saved in my mobile app so I can address this situation at a later date, but to be fair we visit this location often because it’s close to home and I very seldom have any issues with the service or quality of food. I guess it was just one of those days…“

“The upper management team is great an the store is very clean for its location an the lady that runs it is very professional an by the book some staff members are lazy but management picks up their slack it's to bad they can't get the help they need“

“People normally only leave reviews when negative and Im guilty of that sometimes as well but this one is different. I normally come Saturday mornings around 630ish the past couple weeks and the woman at the drive thru with the short hair is amazing. Im not sure if shes the manager but she has a kind tone and actually gets my orders right. I always order coffee and creamer on the side and she is the only one that actually gets it right out of the places Ive been and my morning coffee is everything to me. I never got her name but I want her to know she’s appreciated. If shes not a manager she deserves to be.“

“A personal shout to MamaT!! This lady's ENTIRE Personality was 💯💯!! You could feel her bubbly energy through the intercom, this what Great customer service looks like! Thank you ma'am for your positive vibes! However on another note the fries were lukewarm, she did not serve my food, she took my order. I'll come again“

“Windows clerk spoke slowly, clearly, and was very polite. The woman at the delivery windows was helpful and asked me to pull right into the waiting area, because there were equipment difficulties. The person who brought out my food was quick and polite, as well.“

“This facility is on the east side of 14th St. Google Maps shows it on the west side.2023-Sept. We just ordered through the app and picked it up through the drive-thru. We came around 11:45 p.m., on a Friday night.The African-American young man in the pick-up window was very polite and hard-working. He apologized for not having one thing in our order and asked us humbly if we would like an Oreo mc flurry or something else instead.They got our big order right, and everything was hot and done the way we requested.Bon Appétit ?“

“They’re alright overall, and I get that they can be really busy sometimes. I’d just suggest that if you go through the drive-thru, double-check your bag before you leave because items can occasionally be missing. I’ve had to come back for some missing orders like twice but that’s ok they apologize and grab them fast“

“Had a really good experience here actually..came in with my kids looking for certain Happy Meal Toys a while ago and the ladies working that day took extra time to help us out. Really made our day they went the extra mile. Went above&beyond!“

“This is my favorite McDonalds in the city of Milwaukee! I was telling the staff this morning that I passed 4 other McDonalds to come to the one on Teutonia and Good Hope! The staff is friendly and they know my order as soon as I walk in the door! That shows me that they care and they are paying attention. The food is always fresh and hot! I love this place, and if you have an issue with the staff, something is wrong with you!“

“Okay.......i gave them a 4 star because the staff was amazing....the ghetto nonsense is saw the staff put up with was unbelievable. They were courteous, polite, professional......spite the fact nothing but unwashed, foul mouthed patrons come in there cussing and acting a complete fool. The store was clean.....spite the fact the pardons just throw their trash all over the floor and parking lot. Give this staff a raise and close this location down so the trash has to go without“

“I just had the best customer service from a young lady named Amaris. She clarified my order and I received all fresh food. She thanked me for coming and told me to have a wonderful day. So nice to see this in young people today. Thank you Amirez!!“

“Came into the store at 8:50am waited to be served until 9:38 requested sides of breakfast sauce for my foot was told there was no button for that all while being yelled by management about people wanting to make extra money while refuseing to sale it to me or put it on my food the staff neds some promotion of some sort because they took car of tge line better than management she needs to be demoted with all the yelling that the staff has to deal with I can remember if the your lad name was Jakya but it was something like that she handled her stress of tge store like a pro as well as the other young lady at the window send the morning manager home asap“

“Came inside, after using the app. Surprised to get my meal under 5 mins. I have had times at other McDs, where I don't get served inside for twenty or more mins. This was a nice surprise to have a McDs that not only cares about drive thru times, but also the paying customers inside.“

“Definitely one of the better McDonald's on Capitol Dr. Appreciate the employees not giving attitudes for expecting them to do their jobs. Although some dining room cashier's need to do better with not allowing people to wait so long to either take an order or cash out a customer. But usually it's 1 employee for the dining room cashier that does make it all a better experience. You definitely know when she's your cashier.

Parking: Several areas to park and pickup locations

Wheelchair accessibility: Definitely wheelchair accessible but you might want to park on the Southside lot only because it be a hill to go up on the other 2 lots unless you parked nearest to the drive thru entrance so you weren't having to go up or down the hill.“

“I had a mixed experience at this location. 😕 I brought my daughters and had a great time with some of the younger staff members who were fun, energetic, and really matched our vibe! 😂🎉 However, the daytime service was disappointing. I waited nearly an hour for an order to be corrected, only to find out the employee had clocked out and left without telling me. ⏰😒 Thankfully, another staff member eventually helped resolve the issue and even gave us two cookies. 🍪 I’d recommend visiting after 5 PM, when the staff seems friendlier and the atmosphere is much better! 👍✨“

“I like my McDonald's on South 76th I never had a problem except for tonight. I had ordered medium fries and a a plain double cheeseburger with just the meat cheese and a bun and I got ketchup mustard and onions!!! Everything I did not want. Yuk And they were not busy, I had to wait for my burger and then I had to say hello to get them to noticed me. Tsk, tsk!! Very bad“

“This McDonald's service is actually pretty good from my experience. I just moved to this area back in November 2025, & I go here quite often, but I haven't experienced any issues yet. I used to live by the one on Hampton & Appleton Ave, and that one sucked. It's a noticeable difference from this one.“

“Phenomenal performance and service today !!! They had got a huge order like 30 Big Mac 30 fries extra they work together like champs while I waited there for my order they hustle to do the order Phenomenal job !!! Very impressive outstanding work manager great job for your team !!!!! Thank you !!! Let the staff know how phenomenal they were today !!!!❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️👍“

“I would like to say that every staff member here is incredible, from drive through to counter. They have done amazing. I bring my service dog with me and no only is it smooth and simple they are very sweet to everyone! Thank you staff for the work you do!“

“I only go to this McDonald’s for breakfast and have never had any issues, the staff always takes my order quickly and gets me through the line within a few minutes. The food is average McDonald’s food. The staff have always been super friendly and quick.“