Bagels Restaurants near Waukesha, WI

“I absolutely love this Einstein Bros. Bagels location! I'm a regular here, and my experience is consistently fantastic. They get my order right every single time, which is a huge plus. The entire staff is incredibly friendly, but I have to give a special shout-out to Abby. She truly goes above and beyond to make sure every customer feels welcomed and taken care of. On top of the amazing service, the restaurant is always spotless. I can't recommend this place enough. Five stars all the way!“

“excellent bagels and environment“

“This location delivered a solid overall experience with room to elevate. The dining area was generally clean, and the staff presented themselves as polite and professional. Customer service was responsive—when tomatoes were mistakenly added to my order despite a clear request for none, the issue was corrected quickly and without attitude. That kind of accountability matters.

The food itself was good—well-prepared, satisfying, and consistent with brand expectations. I would return based on flavor alone.

That said, execution separates good from great. Drink service lagged noticeably, which disrupted the flow of the meal. While there were no heavily soiled tables, some surfaces had crumbs and should have been wiped down more proactively. Even during slower moments, clean tables are part of the presentation. Ambience is silent marketing.

One key observation: the young lady preparing our food stepped away from the line to handle another task and returned without changing gloves. In today’s climate, guests are highly aware of sanitation standards. Glove changes aren’t optional—they’re visual reassurance.

Overall, this was a good experience with strong potential. Tighten up drink timing, reinforce glove protocol, and stay sharp on table maintenance, and this location can easily move from good to standout. Fair critique. Respect where it’s due.“

“Friendly service as well!!“