Customers` Favorites
“very sweet staff. Just off 77.“
Customers` Favorites
“I stopped at this store while driving back home. It was quite busy, but the staff was doing their best to get everyone’s orders out as quickly as possible.
There was an issue with my order, but the staff went above and beyond to make it right. I want to give special kudos to the store manager who was on duty on August 5th around 1 p.m. — their professionalism made a big difference.
Mistakes can happen, but it’s how the staff handles them that truly shapes the customer experience — and in this case, they handled it exceptionally well.“
Customers` Favorites
“A question for corporate: Young management within your stores start out great, fast friendly service. After about 6 months, management faces change and their respective store becomes slow with poor service. I have noticed this trend in the Charleston and Logan WV areas. Years ago this trend was the norm in the Roanoke VA area. Personally, I have many years of experience in restaurant and institutional food services. So my question is, what's up? It seems as if you put the brakes on new store managers after about 6 months. The store starts gaining a poor reputation until someone else new comes along. The golden arches have been around for a long time but your reputation for good family food and fun is on a downward spiral.“
Customers` Favorites
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“Best BBQ sandwiches in town ! 💪“