Wendy's

$ • Fast Food, Burgers

Hours today·

About Wendy's

This Wendy's in Charleston, WV stands out for its fantastic service, friendly atmosphere, and quality food worth the price. The staff enjoys their job, and the clean, spacious restrooms add to the positive experience. Although the drink options may be limited, the food remains good overall. The restaurant can get quite busy, and while there was only one person taking orders during peak times, the staff strives to serve customers as quickly as possible. Mistakes can happen, but the team usually handles them well, ensuring that customers leave satisfied. Notably, there was a situation where the staff went above and beyond to correct an order issue, highlighting the professionalism of the store manager on duty. While the interior could use some updating and the space near the counter may feel cramped, the well-cooked food, including the chili, continues to attract visitors. The $1 Frosty promotion has also been well-received, with customers appreciating complimentary treats when there are issues, making this Wendy's a decent stop for a meal.

Menu

Add a Menu

Customers' Favorites

Photos

Add a Photo
Wendy's
Wendy's
View All Photos

Wendy's Reviews

2.6
262 ratings
5
23%
4
21%
3
10%
2
8%
1
38%
Food
2.9
Atmosphere
2.7
Service
2.6

Share your opinion about Wendy's

Didn’t catch their names but the two girls at the register at 6:00 on Friday were very attentive and to be frank 10/10 service need more people like them fr loved the frosty
Okay, I have to be honest, I had a very terrible experience at this Wendy's food was wrong, cold and pretty nasty. I had a whole bunch of stuff that I ordered, like $50 worth of stuff. And it was all messed up. I was talking to one manager there, and he was kind of like not really caring, and there were some other employees there. That really didn't care too much, but this guy, this manager came out named Trevor oh, he was so amazing. He has the reason for my 5 star. Review, he...read full review
Unfortunately I've tried this location twice so far and the food has been way below average Wendy's expectations. The baked potato was overcooked and dry, burger was just mediocre and the fries smelled like poo. I'm hoping on the fries it was just old oil at the time....
However, the people are always really nice and the drinks are good. So there's that!

Read All Reviews(262)

Hours

Monday 10AM - 11PM
Tuesday 10AM - 11PM
Wednesday 10AM - 11PM
Thursday 10AM - 11PM
Friday 10AM - 11PM
Saturday 10AM - 11PM
Sunday 10AM - 11PM
Updated on: