Baskin-Robbins
$ • Ice Cream
Hours:
42 Vantage View Dr, Falling Waters
(304) 274-6187
Baskin Robbins Reviews
Terrible customer service. I have to wait for 20 minutes just for someone to come and take my order. Then, after my order, it's takes them an additional 30 minutes just to make the items.
Literally been in this store for about 30 minutes. I paid 15 minutes ago (took 15 to just pay)... now, I'm sitting here watching them serve the drive through people and not one person has scooped a single scoop of ice cream! We just complained, 5 minutes ago, still no scoop. Not a one. This place is like this EVERY TIME we come here. We give chances after every few months... still garbage. How are they still I'm business?? How has corporate not corrected this??
Ratings
Hours
Monday | 5AM - 9PM |
Tuesday | 5AM - 9PM |
Wednesday | 5AM - 9PM |
Thursday | 5AM - 9PM |
Friday | 5AM - 9PM |
Saturday | 5AM - 9PM |
Sunday | 5AM - 9PM |
Completely out of everything that was ordered on door dash, and then exceptionally rude when told we were there foe pickup. Stating that they didnt have the order and then refused to acknowledge that we were the people who placed it until shown the app and drivers license. Not sure what i expected from a store out front of an xxx adult place but it was exactly the service i shouldve. Dont go. Do us a favor and shut down.