Chipotle Mexican Grill

$ • Mexican, Fast Food

937 Foxcroft Ave, Martinsburg
(304) 267-8698


Take-Out/Delivery Options


Reviews for Chipotle Mexican Grill

Absolute worst customer service!! Don’t place an order online because they will make you wait 20 plus minutes for your order after you have already been waiting since you placed it online they will continue to wait on guest after guest that walks in the door. I’ve said something multiple times and nothing is done. I don’t eat here personally but I deliver for doordash and it’s not fair to those people who have already been waiting to wait even longer for no reason at full review
First, I like Chipotle generally speaking. However, this one is easily the worst one I've ever been to. They have gotten my order wrong so many times, it's hard to believe. We've ordered a kids meal as part of our to-go order at least 20+ times, and only twice have they actually remembered to include everything. Sometimes they forget a main ingredient, sometimes it's a side. The last two times they've forgotten to include the actual entree. For good burritos and service, full review

Okay, yes, there was the food poisoning scare which was tragic. However, Chipotle has reinvigorated my love for their cuisine with the new Blanco cheese dip! I still miss the chorizo, but sometimes in order to make an omelette, you have to break an egg. Viva la Chipotle!

More Reviews(103)


Monday 10:45AM - 10PM
Tuesday 10:45AM - 10PM
Wednesday 10:45AM - 10PM
Thursday 10:45AM - 10PM
Friday 10:45AM - 10PM
Saturday 10:45AM - 10PM
Sunday 10:45AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.