“I ordered a cake for my sisters birthday and was amazed by how well it was done as I wanted it to be a Clueless themed cake. It turned out better than I had even imagined and the staff were welcoming and great as well! 10/10 for everything!!
Thank you so much!“
“Lexi helped me out today with the cutest drawing ever on my Fiancée's cake! She's getting one of her dream cars for her birthday, and I wanted to tease it with a drawing of it on the cake itself before she received the keys and saw it outside.
Lexi gave absolute five star service, was enthusiastic, professional and her attention to detail was amazing. She absolutely nailed it! Quick turnaround and great attention to detail. Thank you for your work, my better half is going to be over the moon seeing it. I was considering getting a custom cake made, but I can see from now on, this is the location to get my Lil messages and drawings on cakes. Absolutely perfect!
Thank you again!“
“Service is great now! The food is very consistent. I love how it's never greasy. I also love that they have not changed the classic strawberry sundaes which are my favorite! I love coming here for a little break from reality and enjoying a snack ❤️“
“We had an awesome experience here at the DQ Bow trail. Staff are so friendly and helpful! We only got the shake and blizzard and yet we still felt very well-served. Hands down one of the best customer service!
We went to take a seat and they brought us our order… which is not common nowadays in the fast food industry. Usually, restaurants just call you to grab your order when it’s ready.
Keep up the excellent work, DQ Bow trail! Your hard work, clean atmosphere, and friendly service is so welll-appreciated.
THANK YOU and God Bless your team. All the best!“
“Stopped in with a friend for a cone & some fries. The service is friendly & fast. The lobby is cosy & welcoming. The cones are the best in Calgary because they wash their ice cream machines daily, not all DQ’s do. The food is great also.“
“Came here sunday night to grab 2 blizzards with my boyfriend the girl in the window i assume was
Ukrainian with the brown hair was so sweet and kind was a little taken back when another employee a boy was extremely rude to her when she realized that the blizzard was a large but was given a small and asked him to remake it in the large. I don’t write reviews often but being someone who worked in customer service it made me really upset to see how she was treated.“
“I ordered a Dairy Queen Blizzard and it was a really enjoyable treat. The ice cream was creamy and smooth, and the mix-ins were blended well so that every bite had a good balance of flavor and texture. It was served cold and thick, just the way a Blizzard should be, and the portion size was generous for the price. Service was quick and friendly, which made the experience even better. Overall, it was a satisfying dessert that I’d definitely order again.“
“This diary queen is the best dairy queen I have ever been to. I order from, and go in person too, this Dairy Queen quite frequently and their blizzards are made the absolute best and they give me the absolute best chicken strip and fry baskets compared to any other location. I don’t care if I ever move far from this location, I’d drive across the city for it.“
“We did a Blizzard party with our company. They had the BoGo deal of any size. We had amazing staff that provided the upmost quality and respect. The manger also thanked us for our business and support. We all wanna thank you to everyone that day for making our experience there memorable!“
“DID YOU KNOW THAT YOU CAN BUY A LITRE OF DQ’s FRESH SOFT SERVE ICECREAM FOR $10!? Well now you do ? don’t walk, run!
Vegetarian options: The poutine gravy is not meat-based! Their poutines are the best.
Kid-friendliness: I mean what kid doesn’t absolutely love DQ?
Wheelchair accessibility: Wheelchair parking available and the whole place is wheelchair accessible“
“I recently pre-ordered a cake from Dairy Queen Evanston for my partner's 30th birthday, and I couldn't be happier with the entire experience. I emailed a picture for the cake design 3 days in advance, not really knowing how it would turn out. When I picked up the cake, I was absolutely blown away - it was the most beautifully decorated cake I've ever ordered. My partner was thrilled, and we both loved how it looked and tasted. The cake was so delicious that we finished the 8 inch cake in just 3 days! Thank you so much Dairy Queen Evanston for making our celebration even more special. This cake has become a part of such a memorable occasion for us. I'll definitely order more cakes from this location in the future!“
“I stopped by the Dairy Queen on 40th Avenue in Calgary and had such a great experience. I originally ordered a chocolate mint Blizzard, but the friendly staff suggested I try the Pumpkin Spice Blizzard—and wow, what a fantastic recommendation! The flavour was rich, creamy, and perfectly spiced for fall. The touch of whipped cream on top made it extra special.
The customer service was excellent—warm, helpful, and welcoming. It’s not every day you find staff who genuinely care about making your visit better.
If you’re in Calgary and looking for the best Dairy Queen Blizzard experience, this location is a must-visit. I’ll definitely be back for more!
Try the Pumpkin Pie Blizzard before it’s gone—it’s absolutely delicious!“
“I cannot commend this location enough! We (kid you not) drive across the city to get our ice cream cakes from this location. They always do a phenomenal job and actually still pipe pictures on the cakes with piping gel. We always tell them to be creative and we get the best cakes here. Our local store has gone to printed images, and premade royal icing decorations out of a box. So when we need an ice cream cake, this is the only store in Calgary we go to.“
“I ordered a BD cake, the website made it super easy. I received a call 3 days before the pickup date to clarify some details about the cake, the person on the phone was super sweet and polite. Picking up service was super easy and simple. The cake was delicious and the decoration had me speechless. 🥰🤭“
“I came by for a chili dog and an ice cream, and I must say how impressed I was with the fellow behind the counter. When I walked up he immediately dropped whwt he was doing to take my order. He was quick witted like a classy bar tender, and despite being out of chili he suggested bacon bits on the dog that were just about as good. He got to work right away after the order and went right back to the cleaning he was doing before I got there.I didn't catch his name but you could tell this guy seriously take pride in his work and he's hot a generous nature.It was a unique and personable experience, definitely not what I'd expect from a large franchise restauraunt like DQ. 10/10“
“I've been getting my daughter's ice cream cake here almost every year for ten years. Yes the decor it's a little dated but it's retro, yes the food is dependant on which staff is working but what place isn't like that. The best part about this location is the friendly staff. I've never had any real issues and when one comes up, this staff is quick to find a solution. Just wish we still lived in the NW. Thank you for all the great cakes!
Parking: The parking spots are tight for newer cars and people often struggle, so watch your surroundings and be careful. Seen plenty of cars scuffed up because they didn't take into account how narrow the whole place is.“
“Been coming to this location for the last couple years and always been great. We've been noticing over the last few visits though that the blizzards have been melting right away. Not sure if the machines need to be fixed but hopefully something the management team can look into.“
“It’s Dairy Queen… not sure what people are expecting.
The drive through is easy, employees speak English with no trying to wade through a heavy accent. Drive through food is hot and fresh. Super polite when you get to the window.“
“I cannot praise Dairy Queen enough! Every visit feels like coming home, and the incredible lady behind the counter makes it extra special. Despite it being five years since my last visit, she remembered me instantly. Her warm smile and friendly demeanor are unmatched, making each trip a memorable experience. The ice cream is always delicious, but the exceptional service keeps me coming back. Dairy Queen is a gem, thanks to its fantastic staff and delightful treats!“
“This small location is run by a lovely husband and wife team. They are always friendly and cheerful, even when business is slow because school is out. They remember my kids and ask how they are doing.The ice cream is well made - I loved the old Turtle blizzard recipe and when I come here to order it, they get it exactly right. Thank you for still making my favorites even if they're not on the menu!In response to those complaining about no free blizzards, please remember that each DQ location is a franchise and that the owners can decide what promotions to participate in. Rent at Mac Hall is expensive. It would be tough to give away free blizzards to every university student who downloads an app...“
“Went in on a lunch break with a couple of coworkers and we were greeted by Jamaica. She was incredibly kind and sweet, and kept the place very clean, there were even two awards on the wall about how clean she and her team kept it. Amazing experience“
“I had a wonderful experience here. Not only was the service amazing— but the burgers were also very fresh. On top of this, the drinks and deserts were tasty and it was clear the workers put a lot of effort into making them. I would definitely dine here again, as this was one of the best Dairy Queen locations i've ever been to.“
“Nice staff. They weren't knowledgeable about the ability to upgrade beverages to Blizzards with combos, which is something other locations can handle. Also, the ladies bathroom is designed so that one stall can see into the other pretty well. Other than that, it's a good location.“
“We ordered an Edmonton Oilers icecream cake for our son's 8th birthday.
They went over and above make the custom hand designed logo.
They did not use a edible ink printed logo.
100% done by hand and looked amazing.
Thank you.“
“Twerkie is an amazing young Lady! She’s helpful, understanding & friendly. We ordered 2 Blizzards a few weeks ago, and they were not pleasant tasting. She invited us to return & she’d permit a taste test prior to creating the Blizzards herself. The Skor & Strawberry Cheesecake restored not only our faith in DQ, but also our taste buds, and loyalty. Ella was also present on the initial purchase date, and again today. Both were polite and cordial, true treasures for the DQ Team! Thanks very much ⭐️“
“The Pros= Been Coming hare for years to get my Birthday Ice Cream Cake for Years. And we have to say we were never disappointed as we found that the inside is always Clean and Kept. And I don’t know it’s the timings but it’s always quite in there, as there always no costumers but I guess in a way it’s a Bad Thing Business Wise. But as for Customer Wise it’s kind of nice after a Very Long Day of Birthday Shopping for myself. But Regardless we’ve always Felt that the Costumer Service had always exceeded our Personal Expectations.
As they’ve always Remember to ask us if we wanted anything written on the cake. And even today when they had to Unlock the Freezer and grabbed the cake that we wanted. And speaking of we were never disappointed with the selections they have. And we’re never disappointed by the taste either, and not just that but also the Ice Cream Always lasts us until early January.
One of the best part we felt like we got a Discount on the Ice Cream Cake that we choose as it was suppressed to be $68 but we got it for $39. And as for the other food they have everything was pretty good, especially their Banana Split Ice Cream. And That Should Do It For The Pros.
The Cons= Unfortunately this year they never mailed out Coupons like other years. And I feel that they could have done a tiny better job at Clearing the Curb. And I really not sure how I feel about them Locking Up the Freezers. And That Should Do It For The Cons.
Final Thoughts= And Remember These Are Just My Own Personal Views And Thoughts. Yours Could Be Deferent And I’m Okay With That. And that should do it for now.“
“This dq doesn’t accept dq‘s mobile app’s points, cause they don’t have anything to scan the barcode on your phone with. But apart from that, had great service and they were very nice and gave us caps and a carrying tray for our blizzards.“
“I ALWAYS go to this Dairy Queen location for my cakes. They have NEVER disappointed me. I’ve brought photos (not this one) and they always look amazing. Give them 24 hours and they will not disappoint. I love what they did for my son’s cake today (asked for a turtles blizzard cake). I will recommend this location to everyone.“
“Queen of Vanilla Sundae.
If one craves for the typical vanilla sundae cone, no need to go anywhere else but the Queen.
Sundae is consistently good, creamy and balanced here. They are one of experts when it comes to ice creams after all. Too bad that they don’t have coffee flavored ones even in their Blizzard line up here in Calgary. Nevertheless, it’s good.
Accommodating Staff.
Kind staff will accommodate you as quickly as possible.
The Typical DQ Store.
Standard DQ interior design with soft couches and tables able to accommodate a group of four. Display freezers showcase a variety of ice cream cakes and their staple ice cream bars.
Place is always clean and quiet. Outdoor benches and table is available for your convenience.
Parking: Parking is free for all and usually has an available slot due to the establishment located in a strip mall.
Kid-friendliness: Dairy Queen is created for kids and kids at heart.
Wheelchair accessibility: Ramps, doors and clearances are good for wheelchairs and persons with disabilities.“
“I was so dehydrated after the southland leisure centre, we came in and got some water; it was the BEST water ever, tasted like it was straight from a glacier, it was seriously so good, thanks to the staff who got me that. Best water ever 😋💧“
“I was waiting for my wife in the mall this afternoon to get her hair done. I decided to grab a quick drink while I waited. I want to give a big shout out for the young man serving us. As I lined up, I noticed that he was the only one working. Even though there was a line, he never got rushed or flustered. When it was my turn to order, he calmly asked how he could help me. I gave him my order for a Julius and he proceeded to make the drink correctly and quickly. I asked him if he was all alone there and he replied yes but that is fine. Never a complaint or a negative word. He had a right to be as some customers were less than polite to him. Great employee and deserves to be recognized ?“
“I had such a great experience at Dairy Queen thanks to Rida! From the moment I walked in, she greeted me with the warmest smile and such a positive attitude. She was patient, super friendly, and made sure my order was perfect. What really stood out was how she went the extra mile—she double-checked everything, answered my questions kindly, and even gave great recommendations.
It’s not often you meet someone who can brighten up your day just through great customer service, but that’s exactly what Rida did. She made me feel like more than just another customer, and that kind of effort doesn’t go unnoticed. Dairy Queen is lucky to have someone like her on the team!
I’ll definitely be coming back, not just for the ice cream, but because of the excellent service Rida provided.“
“Came here last month to get a customized birthday cake. Inderpreet helped me over the phone and then when I came to the store to finalize my order. She was very helpful and accommodating the whole time and was very patient with me since I hadn’t done this before, even making helpful suggestions. I really appreciated her help because she made the process easy and stress-free.“
“Had a satisfactory experience not only once but multiple times! The blizzards are upto the mark with the right amount of toppings, not only the blizzards but the sides specifically Poutine and Onion rings are my fav and only choose this store for it. Also the Drive thru service was exceptionally fast !“
“I love the section of this Diary Queen where it seems to look like a greenhouse , but in a fast food chain ! . The food here is unlike anywhere in Calgary , serving it hot , delectable and fast . The servers were super nice , especially one of them who's name is Maye . Her attitude towards this establishment brings joy in her piers and the people around her , she's the definitely someone who you should consider to be your server in the drive through at Dairy Queen ! . The ice cream stays cold , even in hot temperatures which is honestly quite impressive . Any issues within the establishment is immediately taken care of by the employees ! . I recommend this branch of Dairy Queen .“
“The best DQ in the city! Both mature staff and young team deliver exceptional services and meals made with love. Special kudos to their Skor Caramel Brownie Cupfection - I had to resist from getting it every single day the last summer. Thank you!“