KFC in Edmonton

“Excellent service from start to finish! The staff were friendly, polite, and made me feel welcome. My food was served quickly, was fresh, hot, and tasted great. The restaurant was also clean and well-organized. One of the best KFC locations I’ve visited. Highly recommended!“

“Well the food is really fresh and hot.We stopped this KFC and order some family bucket 🪣.Everything came with fresh and hot.The interesting thing is that we are not familiar with menu but one of their employee named by Abreshmi was helpful and kind.She explained us and gave us a good deal which was worth price. OVERALL the Atmosphere was really good and Clean.Will recommend this KFC.They are top knoched in their services.“

“Excellent experience! The food was fresh, hot, and delicious. The chicken was crispy and full of flavor, and the fries were perfectly cooked. The restaurant was clean, the service was fast, and the staff were friendly and welcoming. Overall, a great experience—I’ll definitely be coming back. Highly recommend this KFC!“

“We get take aways at times and unfortunately last 3 times they have packed wrong order for us. We call to speak no one answers, left voicemail no follow up is done and obviously there is no fixing it...🙄 but the food is made fast and is mostly fresh“

“Highly recommend this KFC! The service was excellent, and the staff were incredibly friendly and welcoming. It was our first time there, and the employees were very patient and even helped us choose what to order, which we really appreciated.

The restaurant was also very clean and well organized, and the food was fresh and tasty. Overall, it was a great experience, and I would definitely recommend this location to anyone looking for good food and outstanding customer service!“

“KFC always delivers with its signature fried chicken! The crispy, flavorful coating and juicy, tender meat never disappoint. The sides, like mashed potatoes and coleslaw, complement the meal perfectly. The staff are friendly and efficient, ensuring a quick and pleasant dining experience. KFC remains a top choice for a satisfying and delicious meal. Highly recommend!“

“I regularly visit this KFC, and the girl working evening there is always incredibly sweet and welcoming. She always serves customers with a big smile and a positive attitude. Today, I was in a hurry and asked if I could get my order within 10 minutes, and she made sure it was ready on time. She was very understanding, helpful, and professional. It’s employees like her who make customers want to come back. Thank you for the excellent service!“

“Came in to use a coupon, but the 5 piece chicken box wasn't on the video order board so I placed order with counter clerk.

KFC recipe still delivers a great product. But this is a once in awhile treat for deep fried chicken.

Coleslaw a bit too vinegary.

Service good and clean restaurant and washroom.“

“This is one fantastic KFC. Navpreet & her team are doing a great job. The chicken we ordered was actually cooked well done. I honestly haven’t had good chicken for KFC in a while so it was nice. I do not work for kfc, this is not a paid review. There are tons of other locations in Edmonton but I really do vouch for this location. Thank you guys & Navreet 💯🥰“

“Had a really great experience at KFC! The chicken was fresh and perfectly seasoned just the way it should be. The sides were hot and tasty, and the portions were generous. The staff was friendly and quick with the service,The restaurant was clean and well-maintained, which made the visit even better.,amazing and always excellent“

“Shazia

Great experience at KFC! The food was fresh, hot, and delicious. The staff were friendly, polite, and provided fast service. The restaurant was clean, and my order was prepared correctly. I’ll definitely come back again. Highly recommended!“

“I stopped by this KFC again tonight for a quiet supper .
Had to wait for freshly cooked chicken. Well worth the wait !!!
This is definitely worth mentioning .
Management, the young lady working the drive-thru, what a fantastic attitude and very friendly and providing excellent customer service 👏
She deserves a raise for a GREAT job !!!“

“​I had a fantastic experience visiting this KFC location in Mill Woods! The store was clean and well-maintained, but what truly stood out was the exceptional customer service. The staff members, Yda and Sarah, were absolute standouts—they were incredibly helpful, polite, and maintained a high level of professionalism throughout my visit. It’s rare to see such wonderful and attentive service these days. Shoutout to Yda and Sarah for making my visit so pleasant. Will definitely be coming back!“

“I had a really good experience at KFC. The food was fresh, hot, and very tasty. The place was neat and clean, which made it comfortable to sit and enjoy the meal. The staff was friendly and provided quick service. Overall, great food and service—I would definitely visit again“

“My experienced was so great ,the food taste so so so good ,the ambiance makes you feel comfortable and the staffs are friendly like you’ve known each other for a long time .One of the staffs kept smiling from the start where I ordered my meal until I left the KFC,i think it’s Ms.Sherika ,i like the way she smiles and greet customers .I will come and order here again ❤“

“Amazing experience every time! The chicken was full of flavor. The restaurant was spotless, and the team was friendly, professional, and quick with my order. Great food, excellent service, and a welcoming atmosphere. Keep up the great work, KFC.“

“I had a really great experience at KFC, and I especially want to recognize Eric for his amazing customer service. He was friendly, professional, patient, and genuinely went above and beyond to make sure everything was taken care of.

Eric showed strong leadership skills and handled everything efficiently while still making customers feel welcomed and valued. You can tell that he takes pride in his work and cares about both the customers and the team around him.

Honestly, Eric deserves to be considered for a manager position. He has the professionalism, communication skills, work ethic, and positive attitude that you want in someone leading a team. KFC would be lucky to have someone like him in a management role.

Thank you, Eric, for making my experience such a positive one!“

“I came here and ordered a bunch of things and I realized that when I got home, there was an item missing and the chicken just wasn’t made as fresh as I was expecting, but the management rectified my concerns immediately and replaced everything and give some complimentary items for the inconvenience so even though we had some issues we left with a very good experience and the management and the staff at this location are very Polite, hard-working and I will definitely be back“

“I had a great experience at KFC in Edmonton City Centre. The food was delicious and served fresh the chicken was perfectly cooked, crispy, and flavorful. The sides were equally satisfying and complemented the meal well.
The service was outstanding both young boy and lady they were polite, attentive, and handled orders efficiently even during busy hours. I really appreciated their friendly attitude and willingness to help.The restaurant itself was clean and comfortable, creating a pleasant atmosphere to enjoy the meal. Overall, a very enjoyable visit with excellent food and top-notch service. Highly recommended!“

“Always have great food here! The staff are always kind and polite. It can get busy but they clear the line very quickly.

When we want KFC we always go to this one as our food is always good - consistency is so important to fast food and they nail it.

Great staff and food!“

“We’ve been visiting this KFC southgate for ages, and the service has always been top-notch. The staff are super friendly and quick to take order and prepare our food. Even when it’s a busy day, the wait time wasn’t too bad, which I really liked.

So many good stories to share about how good their service is. Hands down to all the staff..“

“I was in the drive-thru at 10h20 ordering 6 chicken tenders and I was asked... 3 tender sir ?? WtHell that don't sound similar at all so ... I repeated no 6 tender plz .. I drivevahead and turn on music

Get home with 3 tender disappointed loll
So.. i Went back (inside) and guess what the little girl that took my order came at me yelling at me that i didn't confirm the order again at the windows??? I was inside at 10h30 exactly and I hope the manager will look up and see her arrogance over the camera and fired that employer immediately that all she deserves“

“Third visit and another great experience. Chicken,fries and gravyl was great. They actually put liners in the bucket of chicken this time so the bottom of the chicken didn't get so greasy. It was a bit of a wait but they were extremely busy so understanable.
The staff is great. You can tell this KFC isn't cutting corners like all the other KFC in town. Thank you staff!“

“Angel lives up to her name. I stop here in the morning when I’m feeling like chicken! She makes every morning special when I come. Conversation, politeness… she makes you feel like you’re in a sit down restaurant while you’re sitting in a drive thru!“

“I ordered take out tonight looking to get some dinner for my wife and I. The order was taking a little long due to no drivers in the area to pick it up. I believe the person who contacted me was named Alexa, she was incredibly reassuring, communicative and helpful as she organized someone to make the trip to drop it off for me. She went the extra mile when she could have just told me that she had to refund it and to try again later, and I really appreciate someone who does that. Fantastic staff. -Ben“

“I visited last Tuesday at approximately 7:00 PM. Upon arrival, the restaurant appeared quite busy, with four employees working at the time. After placing my order, I waited approximately 25- 30 minutes for my meal, which was longer than expected.

Despite the delay, I would like to recognize Eddy for his exceptional customer service. Although he appeared to be on his break, he took the initiative to assist me with my order. He apologized for the wait, addressed my concerns professionally, and treated me with genuine kindness and respect.

While the extended wait was disappointing, Eddy’s professionalism and willingness to help significantly improved my overall experience.

I do not typically take the time to write reviews, but Eddy’s outstanding service made me feel it was important to acknowledge his efforts.“

“I'm really not sure why this location has such bad reviews. The lady was super nice to me. Constantly smiling and super patient with other customers. Main they made the food really quick and it was warm and perfect. I have absolutely no complaints. It was really good“