KFC in Edmonton

“Excellent service from start to finish! The staff were friendly, polite, and made me feel welcome. My food was served quickly, was fresh, hot, and tasted great. The restaurant was also clean and well-organized. One of the best KFC locations I’ve visited. Highly recommended!“

“Well the food is really fresh and hot.We stopped this KFC and order some family bucket 🪣.Everything came with fresh and hot.The interesting thing is that we are not familiar with menu but one of their employee named by Abreshmi was helpful and kind.She explained us and gave us a good deal which was worth price. OVERALL the Atmosphere was really good and Clean.Will recommend this KFC.They are top knoched in their services.“

“KFC always delivers with its signature fried chicken! The crispy, flavorful coating and juicy, tender meat never disappoint. The sides, like mashed potatoes and coleslaw, complement the meal perfectly. The staff are friendly and efficient, ensuring a quick and pleasant dining experience. KFC remains a top choice for a satisfying and delicious meal. Highly recommend!“

“I regularly visit this KFC, and the girl working evening there is always incredibly sweet and welcoming. She always serves customers with a big smile and a positive attitude. Today, I was in a hurry and asked if I could get my order within 10 minutes, and she made sure it was ready on time. She was very understanding, helpful, and professional. It’s employees like her who make customers want to come back. Thank you for the excellent service!“

“We get take aways at times and unfortunately last 3 times they have packed wrong order for us. We call to speak no one answers, left voicemail no follow up is done and obviously there is no fixing it...🙄 but the food is made fast and is mostly fresh“

“I love Big Crutches and with the game day specials I always go and grab a couple. This one lady knows my order so we'll,as soon as I walk in the door,she asks me if I want a couple big crunches? She is always so friendly and I look forward not only to the sandwiches,but the friendly interaction“

“⭐⭐⭐⭐⭐

Recently renovated and it looks amazing! The restaurant is clean, modern, and very welcoming. The food was fresh, the staff were friendly, and the overall experience was great. The renovation has really improved the atmosphere. Highly recommend this KFC location!. Specially staff member Narinder, she was awesome and very helpful regarding my order preparation.“

“Had a really great experience at KFC! The chicken was fresh and perfectly seasoned just the way it should be. The sides were hot and tasty, and the portions were generous. The staff was friendly and quick with the service,The restaurant was clean and well-maintained, which made the visit even better.,amazing and always excellent“

“5 stars coz I’m not expecting restaurant-level atmosphere, food, and service in a fast food restaurant. That’s just absurd, sorry.

Whenever we come here, the staff is pleasant. They get our orders and answer our questions.

The food is good - usual KFC but tastes better for some reason (probably because they have a clean environment).

The “restaurant” is clean compared to other locations and fast food restos.

One of the downsides in this location is the wait time. There was a time that we had to wait for around 30mins. I assume it’s because they make their food from scratch instead of preparing it in advance? But ironically, not fast haha. Still, we wait because it’s good!“

“Last month my family went to this location to order for lunch like twice or even thrice as always waiting for food. Surprisingly the service is fast and the food is readily available TODAY!!! Staffs looks lighter and enjoying their job now. I hope this is not just today. Lets see in our next visit.“

“The fries are always hot and crispy when I come here. Way better than other KFC locations. I don't mind waiting a few extra minutes for hot fries. Good seasoning and fresh is what I want and this location delivers every time. I went at 4pm and the chicken was juicy.“

“I had a great experience at KFC thanks to Shazia! Her customer service was excellent—she was very friendly, patient, and made sure my order was perfect. She greeted me with a smile and handled everything professionally even during a busy time. It’s rare to see such positive energy and care for customers. Shazia truly made my visit enjoyable. Keep up the amazing work!“

“I had a really good experience at KFC. The food was fresh, hot, and very tasty. The place was neat and clean, which made it comfortable to sit and enjoy the meal. The staff was friendly and provided quick service. Overall, great food and service—I would definitely visit again“

“I see some negative reviews about this store, but for my experience, it was one of the best customer service I had.

I came in with my nephew in this store and was greeted with a smile from the staff.

Prices went up a little bit but the tastes and service compensates for that.

Love this KFC“

“I had a great experience at KFC. The food was served hot and fresh, especially the fried chicken, which was crispy on the outside and juicy on the inside. The restaurant was clean, and the staff were friendly, welcoming, and attentive to customers, but maybe some of them are not if the customer is rude.😅 My order was prepared quickly, and everything was complete. Overall, the quality of the food and the excellent customer service made my visit enjoyable. I would definitely recommend KFC to my family and friends and will happily come back again. 😊“

“I came here and ordered a bunch of things and I realized that when I got home, there was an item missing and the chicken just wasn’t made as fresh as I was expecting, but the management rectified my concerns immediately and replaced everything and give some complimentary items for the inconvenience so even though we had some issues we left with a very good experience and the management and the staff at this location are very Polite, hard-working and I will definitely be back“

“Always have great food here! The staff are always kind and polite. It can get busy but they clear the line very quickly.

When we want KFC we always go to this one as our food is always good - consistency is so important to fast food and they nail it.

Great staff and food!“

“We’ve been visiting this KFC southgate for ages, and the service has always been top-notch. The staff are super friendly and quick to take order and prepare our food. Even when it’s a busy day, the wait time wasn’t too bad, which I really liked.

So many good stories to share about how good their service is. Hands down to all the staff..“

“As always, it doesn't matter when we have come here ALL Staff is amazing. Ahmed was our person tonight and gave excellent customer service. Smiling, engaging, friendly, all around fantastic service.
Highly recommend just to experience what excellent customer service is!!“

“I was in the drive-thru at 10h20 ordering 6 chicken tenders and I was asked... 3 tender sir ?? WtHell that don't sound similar at all so ... I repeated no 6 tender plz .. I drivevahead and turn on music

Get home with 3 tender disappointed loll
So.. i Went back (inside) and guess what the little girl that took my order came at me yelling at me that i didn't confirm the order again at the windows??? I was inside at 10h30 exactly and I hope the manager will look up and see her arrogance over the camera and fired that employer immediately that all she deserves“

“Every time I’m craving for a chicken, this location is my go to spot. They always serve fresh chicken and gravy. Also, the customer service given to all customers is a topnotch! I would like to mention Vin for her exceptional order taking making it a great experience every visit.“

“Third visit and another great experience. Chicken,fries and gravyl was great. They actually put liners in the bucket of chicken this time so the bottom of the chicken didn't get so greasy. It was a bit of a wait but they were extremely busy so understanable.
The staff is great. You can tell this KFC isn't cutting corners like all the other KFC in town. Thank you staff!“

“Employees greet customers politely. They are quick to assist when help is needed just like when I ordered at the kiosk this afternoon the lady staff assisted me she was very informative about the ongoing promotions at the store i really appreciate this lady but I forgot to get her name.“

“I visited last Tuesday at approximately 7:00 PM. Upon arrival, the restaurant appeared quite busy, with four employees working at the time. After placing my order, I waited approximately 25- 30 minutes for my meal, which was longer than expected.

Despite the delay, I would like to recognize Eddy for his exceptional customer service. Although he appeared to be on his break, he took the initiative to assist me with my order. He apologized for the wait, addressed my concerns professionally, and treated me with genuine kindness and respect.

While the extended wait was disappointing, Eddy’s professionalism and willingness to help significantly improved my overall experience.

I do not typically take the time to write reviews, but Eddy’s outstanding service made me feel it was important to acknowledge his efforts.“

“I'm really not sure why this location has such bad reviews. The lady was super nice to me. Constantly smiling and super patient with other customers. Main they made the food really quick and it was warm and perfect. I have absolutely no complaints. It was really good“