“This location is the only one in this city I will go out of my way to go to, and that says a lot since it's across the city and there are at least 3 in closer proximity. I've rarely had poor service or incorrect orders, the staff are incredibly friendly and prompt, just an overall positive experience most of the time.“
“Stopped by Tim Hortons in Park Place Mall the other night and ran into a bit of a snag when my card wouldn't go through. Before I could even react, the young blonde gentleman behind the counter, who had just taken my order, offered to cover it himself. Wasn't expecting that at all. Really made my day. Big thanks to him and the team there. It's the small things, you know? Gives me some hope for the younger generations. Will definitely be back!“
“An excellent Tim Hortons location that is part of a convenient shopping centre on the North-East side of Lethbridge which includes a Walmart, Shoppers Drug Mart, PetValu, Dollar store, etc. Although I have never actually been inside this location it is very convenient to be able to zip through the easily accessible drive thru once you are done with your shopping. Not usually too busy outside of the morning rush.“
“The location pulls a lot of stops to exude a stronger hockey theme than any of the other Lethbridge locations. The employees were really kind. Thought the loonie embedded in the floor was a little charming. There's also a patio on the outside. It's a pretty quaint location.“
“Fast and accurate staff, who care about their customer hands-down. A five out of five star given for this location of Tim Hortons. Only a couple of times have we had two of our regular donuts and Boston cream smashed together in a brown bag, but we can put up with that as it all tastes good when it’s all mixed together like that!“
“i asked for service coz i was waiting 10 min , manager/ shift supervisor came and start batching at me saying you need to wait, I told him I'm only costumer inside you need to serv inside too equally nothing is busy except drive through you guys need to serv equally to drive through as well as inside ,I ask can I have ur name,he said we make our rules i don't have to do what customer ask , I can't give me ur name , Just for the knowledge few staff don't have Mask including manager who was talking with me. I try to communicate with other staff to ask his name he yell at me so I left I even call him after 10 min and try to ask him name , but he was more rude and hang up the phone ?“
“This is my go to Tim Horton. I am a huge fan of their London Fog and this Tim’s gets it right all the time. I want to give a big shout out to Zee on the morning shift as he is polite, always greets me with a smile and makes me feel like I’m always welcome. Great customer service from this young man. I mentioned to him my Saturday London Fog was not right, it was missing something (more than likely the vanilla) well Zee offered this mornings drink at no charge and made sure it was made right. Keep up the good work Zee!!“
“Two things are most important to me when I visit a Tim Hortons restaurant. Number one is an available working clean washroom. Number two is an available working clean washroom. The coffee and food are great, always have been. Some pure carnivore items for the zero carb crowd would be welcome. We all eat too many carbs...“
“Nice and clean. When we were their today, I think it was the actual manager cleaning the windows. I have never said Tim's was nice and clean. They are either ok or dirty or somewhere in between. And I've had Timmies in all provinces of this one was clean.“
“It's a Tims. Great location, easy access from the nearby hotels or the highway as we pass by. Easy parking, quick to pop over from gabbing fuel next door. I loathe the individual sheets of toilet paper, and that there's no paper towels in the bathrooms (to mop up the mess left on counters) but this location has always had tidy bathrooms which is rare. We've always gone inside, not the drive thru, and haven't had issues with wrong items. Just check before you drive off.“
“Went inside. Darrell took my order. He seemed very overwhelmed with how busy it was this morning. But he was pleasant and he was working very hard to get everything out as fast as possible. I would say he needed a hand up there, but he was doing the best with what he had“
“It gets busy here 11 am to 3 pm. I love this place, but for some strange reason they do not give out napkins when you have coffee or food and when you go up to get a napkin they are not visible. You have to ask for napkins or you won't get. I spilled a bit of soup one day while in there an it was an ordeal because I had to ask for napkins. This is a regular thing at this location only. The coffee is always hot and tastes good. The workers are good people, friendly and work hard. The napkins are an issue, but that's not something that changes the overall experience. Keep up the awesome work. Bathrooms are clean. They have some soft booths, if you need that.“