Tim Hortons in Lethbridge

“Coming to this Tim Hortons has always been a good experience. The atmosphere is always welcoming whether it’s 5 in the morning or 9pm. The odd times when I get wrong items the staff efficiently fix the problem while continuing to be friendly.
Wanted to finally leave a positive review, as I come here lots and is never disappointed:)“

“So I did a dumb thing… I placed an online order to be picked up through the drive through. However, as I was hitting the ORDER button I realized the order was going to the downtown location on Scenic. So I called that store to see if they would credit me back my money — they called the Uplands store and asked them if they would make my drink for me and they would square up amongst themselves. Well they did — so I got my London Fog with extra vanilla!!! And I didn’t have to drive across town to get it!!! And they did it all with a smile to boot!!!“

“I reached out to our neighbourhood Tim Hortons to ask for donations to help make our teachers and school staff feel extra special this weekend. Supervisor Sukhpreet was so lovely and kind, and the Manager of Operations Sara was fast, helpful, and friendly and helped us pull off a great surprise on a very fast turn around.

Thank you so very much!“

“We ordered food and they gave me a cinnamon raisin bagel for my bagel belt when I asked for an everything bagel so my food was disgusting and my girlfriend’s eggs were rubbery with dry hash browns. So basically we payed over $30 for 2 drinks and food we had to throw out.“

“I had a great experience at Tim Hortons. The drive-thru staff were very friendly and welcoming, which made the visit pleasant from the start. The service was impressively fast, and my beverages were prepared and served very well. Everything was fresh and exactly how I ordered it. I really appreciate the efficiency and positive attitude of the team. I’ll definitely be coming back!“

“The ambiance is so cozy and aesthetic. They never failed when it comes to their friendly and approachable service. 🥰I am so happy you have this affordable craveable wraps 😍 Thank you sooooo much,Tim Hortons Mayor Magrath!Keep it up!!!👏👌❤️“

“This location is a cozy and comfortable spot, great for socializing with friends and family. The service is consistently good, the workers are always friendly and ready to serve customers. The facility is also kept clean and in pristine condition. Overall, would recommend this location to anyone looking for some great food, service, and chats.“

“Shoutout Legacy tims! I called and asked for a donation for our local club. The supervisor was excellent in getting it organized even with the manager off duty and helped me on short notice. It means so much and our club was so grateful for the treat!“

“I often come to this branch, and I’m never disappointed with the quality of food and drinks I receive. My drinks are always made correctly, my lattes filled all the way to the top. I appreciate the staff’s friendliness, and I never wait too long for my order to be taken or for my order to be served. 10/10, recommend.“

“Been going every night for coffees and or teas Usually after 1 am. We always have great service and my kids (pups) always get treats. Can’t say how pleasant of drive thru experience I have each and every night!
Raphi and C.J enjoy the timbits!
Thank you so much for always making our trip great!
Never have a messed up coffee and always have a fresh tea!“

“I had a really pleasant experience at Tim Hortons today thanks to mike. He was polite I had a really pleasant experience at Tim Hortons today thanks to Mike. He was polite, patient, and greeted me with a smile, which honestly made my day a little better. Even though the store was busy, my order was taken carefully and everything was made exactly the way I asked. It’s nice to see someone who stays calm and friendly under pressure. Little things like good customer service make a big difference, and this employee definitely deserves appreciation. I had a really pleasant experience at Tim Hortons today thanks to Mike. He was polite, patient, and greeted me with a smile, which honestly made my day a little better. Even though the store was busy, my order was taken carefully and everything was made exactly the way I asked. It’s nice to see someone who stays calm and friendly under pressure. Little things like good customer service make a big difference, and this employee definitely deserves appreciation.“

“Been going to this Tim’s for over 6 years, since I moved to Lethbridge to retire. I always have the best interactions there with the employees, who all seem to have my order memorized.
Recently learned the employee who waves at me from the back of the line to signal that my usual drink is being made, is named Kim. I wanted to make sure all of the employees efforts didn’t go unnoticed. Keep up the great work!“