“They are the kindest starbucks employees ive ever met. I work at a nearby store and come in often. Every time I am greeted with a hello and a how you doing? It really makes my day. Not to mention if they mess up an order for whatever reason they are extremely quick to make it right. ❤️“
“Best customer service experience I have had in a long time. Baritsa was enthusastic and engaging, greeted me with a huge smile. She recommended a new twist on my old favorite, caramel drizzle on my vanilla bean frappacino. She even suggested drizzling caramel down the sides of the cup. You could tell watching her make it that it was made with love.If you see this barista, you should be extremely proud of your people skills, thank you for making my day,. The caranel was fantadtic!“
“The person who took my order through the drive-thru was lovely. My drink did get messed up, as I think a shift change happened mid-drink making. When I went in to ask them to add the missing caramel the batista immediately apologies and remade it super fast. I appreciate how quick they were to correct the error. :)“
“Hey to the 3 ladies in the drive through. It was my birthday and I simply having a horrible day and all 3 of you turned around said happy birthday and waved. You have no idea how much that gesture meant to me. I was feeling all alone but you did that. I left with tears in my eyes, you ladies have no idea what’s your smiles mean. Cheers“
“I placed an online order through my Starbucks app, and upon pickup, I didn’t realize I had ordered from the wrong location. I didn’t have time to go to the other location, so I just placed another order. Before I could pay, the barista with the platinum blonde hair offered it to me. It was completely unexpected, especially since it was my fault, but I really appreciated her kindness, especially during the early morning rush. 🤍“
“This Starbucks location is a credit to the Company. It’s my go to spot for a quick coffee and a bite or a nice sit down coffee meeting. The staff really make the place. They genuinely seem happy that you came and always leave you with a smile and a nice note on your cup.“
“Went through drive through yesterday at the Taylor Drive location and had the best customer service ever! Ordering was very nice. The lady was very cheerful and sounded happy to help us, but the gentleman that greeted us at the window was the most awesome customer service I’ve ever received. He was happy and cheerful. We had to wait for our one drink and told us we can put our window up because it was really cold out. Then when he gave us our drink he said “Have a wonderful day. Stay cold.” ? Took a second for it to click in because it’s usually stay warm. Was awesome. The look on his face when my sister and I started howling and laughing. Made our day. Love his sense of humour . Thank you Randel ?“
“The go to for a Bower Place Pick-me-up! I’ve been a long time customer at this location both when I was managing stores in Bower Mall and now as my preferred coffee go-to before shopping or catching up with colleagues!
The team is always kind, pleasant to deal with and pays close attention to detail on specific order requests!!
Nothing but positives for this group! Keep up the amazing work guys!!“
“This is a pretty busy Starbucks location but of the few times that I've visited this one now, the in-store service has been pretty good, and our drinks arrive in a fairly timely fashion (given the how busy it is, it seems reasonable to me anyways). Orders have been correct and food is as expected for a Starbucks. Overall I like this location and will definitely return 😊“