Jack's
$ • Fast Food, Burgers
Hours:
1231 1st St N, Alabaster
(205) 621-2522
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
Share your opinion about Jack's
Terrible customer service! The lady who took my order with the eyelashes that look like thick spiders had a terrible attitude when I asked for the cups to get drinks that came with my order. She was too busy texting on her phone to provide decent service. This occurred on Saturday, March 1, 2025 around noon. The restaurant appeared to be as nasty as her clothes and attitude.
Someone didn’t get the sandwich , fries, and drink they paid for. The delivery brought it to the wrong door.
It was sitting on my front step when I came home. It’s cold out there. That food isn’t going to be fit to eat.
Ratings
Menu
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 10PM |
People in Alabaster Also Viewed
Jack's is a popular restaurant with a diverse menu and notable dishes. The fish sandwich remains a customer favorite, featuring fresh fish, crisp lettuce, and a tantalizing sauce. The service is generally efficient, with quick and easy ordering, and the drive-thru is known for its speed. The atmosphere is somewhat unconventional in layout but remains comfortable for most diners. Food quality can vary: the fish sandwich is praised for its freshness and temperature, while fries are sometimes reported as overly salty or hard to chew. Recent reviews highlight that the food can be hit or miss, with some customers enjoying their meals immensely, rating them 10/10, especially praising the service, while others experience issues like old fries, incorrect orders, or inconsistent portions. The staff's respectful attitude is appreciated, and the restaurant aims to provide a satisfying dining experience focused on customer service and quality ingredients.