Jack's Family Restaurant
$ • Fast Food, BurgersAbout Jack's Family Restaurant
Customers' Favorites
Fried Chicken 2pc with Biscuit
Big Bacon Breakfast Sandwich
Mashed Potatoes with Gravy
Chicken Finger Dinner 4pc
Chicken Finger Box 20pc
2 Piece Chicken Dinner
Biscuits and Gravy
Breakfast Special
Chicken Biscuit
Chicken Fingers
Jack's Family Restaurant Reviews
Thank you so much for remaking our meal. Our first order of chicken was way to spicy for us to eat. But sifting our chicken only once made it perfect. The customer service was superior I callled ahead to place my order and therefore I did not have any wait time at all to receive my food. Thank you for making everything right!! Sonya Austin
The Jacks in Alabaster seems to always be concerned with great customer service.
We came in an hour until closing, service was great. Food was great and hot!
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 5AM - 10PM |
Jack's Family Restaurant is known for consistently good food and friendly service. Customers appreciate that the food is always hot, fresh, and served in a timely manner. The staff is often described as polite, helpful, and welcoming, creating a positive atmosphere in the restaurant. Many reviews highlight the cleanliness of the dining room and restrooms, which adds to the pleasant experience. The team lead and staff members are often praised for their kindness, with some customers noting special gestures like offering to bring food to the table for those walking slowly. The energy in the restaurant is generally upbeat and well-managed, making it a place customers want to return to. While most experiences are positive, there was a mention of a disappointing drive-through wait time when the order took longer than expected. Overall, Jack's Family Restaurant is viewed as a well-maintained, friendly, and reliable spot for good food and good service, making it a favorite for many families and regular visitors.