Taco Bell
$ • Fast Food, MexicanAbout Taco Bell
Customers' Favorites
Cheesy Gordita Crunch Combo 10
Zak-O-Licous Cravings Box
Beefy Crunch Burrito
Ground Beef Burrito
Doritos Locos Tacos
Crunchwrap Supreme
Fiesta Taco Salad
Cinnamon Twists
Mexican Pizza
Crunchy Taco
Taco Bell Reviews
324 ratings
Share your opinion about Taco Bell
Food was good,but the service was trash..no may I help you,nothing..Everyone was doing there own thing or on their phones.thank goodness I had mobile order.
Everything is always consistently good.
Good urban late night experience.
Hours
| Monday | 9AM - 3AM |
| Tuesday | 9AM - 3AM |
| Wednesday | 9AM - 4AM |
| Thursday | 9AM - 4AM |
| Friday | 9AM - 4AM |
| Saturday | 9AM - 4AM |
| Sunday | 9AM - 3AM |
Taco Bell is a place where customers can expect kindness from the staff. The employees often go out of their way to help, even offering drive-through pick-up when needed. The food is generally consistent and good. One young man working alone late at night was very sweet and provided excellent service. Many customers appreciate the staff's kindness, but some experiences have been disappointing. For example, a young man at the window sometimes doesn't reach out his hand to give a bag or drink and then laughs. There are also times when the amount of food received varies, with some Cantina Bowls not being full compared to other locations. Customers feel they should not be forced to use a kiosk if they do not want to, and the lack of printers at kiosks can be frustrating.
Recent reviews mention that service can be super inconsistent—sometimes it is amazing, but other times the line can stay still for 20-30 minutes, causing customers to be stuck on the side curb. The food remains good, but the service can be very bipolar. Some customers had bad experiences where staff were rude, such as a girl throwing the bag at them and slamming the window in their face, ignoring questions, and showing bad customer service. Others say the quality of both food and service can improve; on good days, the food is hot, fresh, and correct, while on bad days, it feels sloppy and slow.
The night shift has also received complaints about rude behavior and attitude, which many find unacceptable. Customers suggest speaking to the manager if needed, especially at night. The overall atmosphere at this location is rated three out of five, mainly because of the behavior of the night shift staff. Visitors to this Taco Bell in Birmingham downtown near UAB are advised to be cautious at night due to the rude behavior of some employees. Despite these issues, the food remains good, and many customers still find the overall experience worth visiting.