Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken Wings
Hours:
5881 Trussville Crossing Blvd, Birmingham
(706) 960-8188
About Zaxby's
Customers' Favorites
Zaxby's Reviews
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I just left. They are now allowing inside dining. When I entered the employees we’re having a meeting. I stood at the register for a moment and the meeting ended. The employees all went into the back and started fixing food. I told the cashier, none of them washed their hands. They just put on gloves. You still have to have proper hand washing. What if the gloves have a hole in them or become torn?? I told her I didn’t want it anymore. I advised the Asst manager and she...read full review
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
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Zaxby's Chicken Fingers & Buffalo Wings is a restaurant known for its good food and friendly service. Customers often praise the staff for their helpfulness and kindness. For example, one employee assisted a customer with applying a reward on their app, showing extra care and making the experience pleasant. Many visitors appreciate the fast and smooth service, with foods like the chicken fingers arriving hot and fresh. The staff are generally friendly, greet customers well, and ensure that orders are correct. The atmosphere is described as great, making it a good place to enjoy a meal after a busy day or a competition.
Customers also mention the restaurant's willingness to accommodate special requests, such as substitutions. However, there was a negative experience where a customer asked to swap fries for toast on a large order and was told no, which was disappointing since this substitution was routinely allowed in the past. Some reviewers noted issues with drive-thru service, mentioning rude behavior and poor communication from staff. Despite these few complaints, many people say they love Zaxby's and will return because of the good food and friendly environment. Overall, Zaxby's is seen as a place with great chicken, friendly staff, and a welcoming atmosphere, though some improvements in service consistency could enhance the experience further.