Customers` Favorites
Customers` Favorites
“After a family event we needed food, fast, that was ready quick & fed 15 people. With an order of 6 pizzas & chicken alfredo, our family was fed, & full, with great good that satisfied us all. Thank you, Rafael’s Pizzeria!“
Customers` Favorites
“Came in about 10:45 pm they was open till midnight. Employee really listened to my order and food came out very good and hot. Was very pleased. Will come back am very happy got one close by in the area too. It would be nice that on the side building would say Dominos Pizza too.“
Customers` Favorites
“Really good pizza and very friendly staff! Always a positive experience!“
Customers` Favorites
“It’s good but you can never get a refill. Lol literally every time I come, a refill on soda is impossible. But my kids like it and it’s pretty good.“
“the Chinese food was excellent and would get the tacos again“
Customers` Favorites
“If you live or work in the vicinity of Winchester & Homer Nance I highly recommend trying Rafael’s Italian Restaurant!!! Not only because the place is nice and clean, prices are pretty amazing, and the baked spaghetti is FREAKING BOMB… but BECAUSE - I went by tonight to pick up our (now on permanent rotation) spaghetti and my order (always with special requests) was wrong. I ordered baked spaghetti with marinara (not meat) sauce, no mushrooms, add pepperoni and black olives. When I checked the order, there were mushrooms. So, I took it back inside. The young man that took my order looked puzzled when I said it had mushrooms & asked his co-worker if all baked spaghetti had mushrooms (he seemed fairly new). She said yes and he said, “Ah… she told me that (when I ordered), but I didn’t think it had them, so I didn’t write it down”. Then he sincerely apologized and asked them to remake it. He didn’t make excuses, he took responsibility and made it right. That, nowadays my friends, is RARE!! So, if you are out that way, give them a try!! I have had their pizza, the tortellini, & a large salad and all were good. The only thing I have not been impressed with is the garlic bread. Not toasted & not very garlicky. Not in the mood for Italian, they have sandwiches and even some Mexican-ish/Fajita type choices. Otherwise… 🤌🏻 They are just past Bed & Biscuit on Homer Nance. Bon Appetit!“
Customers` Favorites
“These guys were slammed out of that building tonight !! They were still very plesant and made me the best pizza and wings anyone could ask for . Some folks were rude waiting but these guys didnt let that stop them . Great job on this location Pizza Hut .“
Customers` Favorites
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“I was subjected to some of the absolute worst customer service I have ever experienced at a restaraunt ordering from the Papa John's location next to Publix in Harvest, Al several times a few years back.
They were the only location that delivered to my house so I had to get pizza from them if I wanted Papa John's pizza (the best delivered pizza in my opinion). I gave them several chances because I was disabled due to a broken leg for several months.
At one point the manager told me off and accused me of being dishonest. I finally learned my lesson and stopped buying their pizza for years and started purchasing Papa Murphy's. Unfortunately, they closed recently.
One day I was driving by the Hazel Green location and saw the Shaq special advertised. That got my interest. I called the delivery number without realizing that it was a call center. The very nice foreign lady who took my order was very difficult to understand. She placed my order Only it wasn't MY order when I got there!
I was upset but the manager on duty at the time, Charles, made me the correct pizza for free. He was very very congenial. The pizza he personally made for me was so good that I ordered them several times a week.
My point is...I went from loathing Papa John's pizza because of one manager to loving it again because of one manager.
There needs to be consistency. I WILL continue to drive thirty minutes out of my way when I crave a good pizza because of Charles.
Thank you so much for providing a level of customer service (by Charles) that was able to win me back and overcome my extreme distaste for Papa John's.
He deserves a raise!!“