Dunkin'

$ • Coffee Shops, Donuts

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About Dunkin' Donuts

Dunkin' offers a range of coffee and donut options, with the coffee being described as "really good." Many customers appreciate the quick service and tasty drinks, especially enjoying favorites like the Iced Caramel Macchiato. The workers are noted for their kindness, even during busy times with long lines. However, some reviews indicate inconsistencies in the customer experience. One customer reported a positive morning with a perfectly made latte and festive donuts. In contrast, another customer faced issues with their order, including confusion at the window and being charged incorrectly. This suggests that while Dunkin' provides a satisfactory coffee and donut experience, there is room for improvement in order accuracy and attentiveness, especially during busy periods. Overall, Dunkin' continues to deliver enjoyable coffee and donut options, but a focus on quality and customer service could enhance the experience further.

Customers' Favorites

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Dunkin' Donuts Reviews

2.6
83 ratings
5
31%
4
6%
3
10%
2
4%
1
49%
Food
3.0
Atmosphere
2.7
Service
2.9

Share your opinion about Dunkin'

I have tried this location several times. Unfortunately I have started to just make the drive across town and go to the Alabaster location. My drinks are usually decent but my food is ALWAYS cold. I get the snackin bacon and plain bagel minis and the bacon is always burnt and dry and cold. and the bagel bites are always cold. Reviewing in hopes that something will change so I don’t have to continue to drive to another location every time!!!
Good doughnuts, but they used to be better several years ago. Polite and quick staff at this location. Inside is clean from what I've seen, but I usually use the drive thru.
I'm a big fan of the hot chocolate.
Dunkins has a Great team there. They always get it right. The service is always amazing. Definitely my favorite dunkins location. I buy dunkins 6 days a week sometimes twice a day.

Read All Reviews(83)

Hours

Monday 5AM - 8PM
Tuesday 5AM - 8PM
Wednesday 5AM - 8PM
Thursday 5AM - 8PM
Friday 5AM - 8PM
Saturday 6AM - 8PM
Sunday 6AM - 8PM
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